Business and management activities
Gaurav Mishra
Administrative Manager
Kanpur
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Dynamic professional with experience as an Administrative Assistant at KUMAR AYURVEDIC PHARMACY, excelling in clerical coordination and fostering positive relationships. Proven ability to enhance document organization and maintain confidentiality, while leveraging proficient computer skills to support efficient operations and improve client satisfaction.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Administrative Assistant
KUMAR AYURVEDIC PHARMACY
12.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Relationship Manager
MY CAR PVT LTD
02.2022 - 05.2023
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Education
Master of Commerce - Marketing Management
10.2023 - 07.2025
Bachelor of Commerce - Marketing Management
08.2020 - 07.2023
Skills
Clerical coordination
Administrative support
Detail-oriented data entry
Proficient in computer applications
Microsoft Word
Clerical support
Efficient mail processing
Interests
Learning new technologies
Market research and sales activities
Teamwork and leadership activities
Customer service and communication
Timeline
Administrative Assistant - KUMAR AYURVEDIC PHARMACY
12.2023 - Current
HARSAHAI P.G. COLLEGE - Master of Commerce, Marketing Management
10.2023 - 07.2025
Relationship Manager - MY CAR PVT LTD
02.2022 - 05.2023
V S S D COLLEGE - Bachelor of Commerce, Marketing Management
08.2020 - 07.2023