Gaurav Pal
New Delhi
Summary
I bring a diverse skill set and experience that aligns with the demands of AWS Support Engineering. With a solid foundation in Linux and Windows administration, I possess the programming and scripting proficiency required to troubleshoot, deploy, and configure applications effectively. My ability to multitask and communicate adeptly, both verbally and in writing, enables me to engage with customers and address their technical challenges comprehensively.
Overview
3
3
years of professional experience
Work History
SYSTEM ADMINISTRATOR
STEFANINI IT SOLUTIONS
NOIDA
04.2021 - Current
- Provided technical support to customers, addressing and resolving their inquiries and issues in a timely and efficient manner
- Troubleshot and debugged technical systems to identify and resolve issues promptly, minimizing impact on operations
- Managed and maintained Windows and Linux servers, ensuring high availability and security
- Managed servers and user through Linux.
- Worked on disk management on LINUX/Windows.
- Managed the CPU,Disk,Memory of the Linux/ Windows server.
- Printer Management of Linux/Windows.
- Installation of services on the server Linux.
- Work on the patches installation on the Linux/Windows severs.
- Managed the containers, Inspect container logs for debugging and troubleshooting, Monitor container resources usage (CPU, Memory, Disk)
- Working experience in AWS Cloud services such as EC2, VPC, Auto-Scaling, ELB, IAM and Cloud Watch
- EC2 - Launched various types of instances and worked on Instance snapshot
- Managed user access with IAM, used various AWS policies for granular access
- Hands on Load balancer and Auto-scaling setup to make sure 100% availability of environment
- Excellent written & oral communication skills
- Ability to work both independently and strong collaboration within teams.
Education
Master of Business Administrator - INFORMATION TECHNOLOGY
NMIMS University
01.2023
Master of Computer Application - COMPUTER SCIENCE AND INFORMATION TECHNOLOGY
IGNOU
01.2020
Bachelor of Computer Application - COMPUTER SCIENCE AND INFORMATION TECHNOLOGY
IGNOU
01.2018
Skills
- cloud (Amazon Web Services)
- Linux (Ubuntu, CentOS, RedHat etc)
- windows(Windows 10 1909,21H/ Windows server 2012R2 ,2008,2000)
- SSCM
- DNS
- DHCP
- Ticketing Tool (Ivanti, Cherwell)
- Monitoring(Orion, Cloudwatch)
- Programming (C,JAVA)
- virtualization (VSphere)
- Active directory
- Network Administration (TCP/IP, DNS)
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Japanese
Beginner (A1)
A1
Timeline
SYSTEM ADMINISTRATOR
STEFANINI IT SOLUTIONS
04.2021 - Current
Master of Business Administrator - INFORMATION TECHNOLOGY
NMIMS University
Master of Computer Application - COMPUTER SCIENCE AND INFORMATION TECHNOLOGY
IGNOU
Bachelor of Computer Application - COMPUTER SCIENCE AND INFORMATION TECHNOLOGY
IGNOU
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