An Engineer with over 10.4 years of experience in the areas of QUALITY (IQC,PQC,OQC.Customer Complain Handling ,Market Failure Analysis ) in Lighting Industry & NPD/NPI In EMS Industry.
Responsible for Overall Floor Quality Activity.(IQC,PQC,OQC).
Maintain Quality Documents .
SET Quality Procedure as per Quality Standerd.
Responsible for EQUIPMENT Control.
Responsible For Internal & External Audits/ISO.
Products Validation & Testing.
Market Failure Analysis.
Handle Customer Complain.
NPD/NPI Activity.
Rsponsible For PDI /Process Control & implementation.
Training identification.
BOM Updation & Controlling.
Cost Saving Projects.
Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Organized training sessions for new hires to familiarize them with the workplace environment.
Reviewed completed work to verify consistency, quality and conformance.
Managed customer service inquiries and complaints in a timely manner.
Resolved customer inquiries and complaints requiring management-level escalation.
Established processes for monitoring customer satisfaction levels.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Proposed or approved modifications to project plans.
Identified needs of customers promptly and efficiently.
Worked with cross-functional teams to achieve goals.
Achieved cost-savings by developing functional solutions to problems.
Responsible for IQC Of all type of PCB,MCPCB Which is use for LED Bulb, LED Batten, Street Light ,LED Highbay,Downlighters etc.
To Check the incoming material as per given specifications and monitor the lot wise rejection to improve the supplier quality
Responsible for IQC Of all type of Mechanical Housins Which is use for LED Bulb, LED Batten, Street Light ,LED Highbay,Downlighters etc.
Responsible for Process Inspction Of Running Line .(MI,T-UP,WSM etc.).
Responsible for OQC inspection.
To set the process parameter of SMT,MI,TOUCH-UP Line & OQC.
Implementation of process sheet, Work instructions and Quality Format.
Maintain vendor quality targets as per QA.
Cordination with plants and RND team to implements the engineering change note.
Conducting and coordinating SQA if any problem is comes from customer.
Cost Innovation: To do cost reduction by applying value engineering, negotiation and alternate sourcing techniques.
ð Give Training to team members about various process like Paste handling ,MSL component handling, ESD and
Stencil cleaning, checking ,Testing etc Quality Activities and work related competencies.
Make the Plan for Operator training for improvement.
Make Defect OPL and album for operator reference.
To make monthly MIS Like Customer Comp. Warranty comp. Rejection Detail ,Calibration etc.
Conduct training programmers for Quality Inspectors & Line operators for improving product quality, productivity and cost reduction and also lead the team of Quality Inspectors to achieve the organization goals.
Setting QA department objectives and goals for the year and planning resources based on production volume and future business.
All new product, process line setup, setup of quality documents and create quality environment.
Planning day-to-day QA department activities.
Delegating duties and responsibilities to subordinates and preparing their Gap Analysis and Job Specification Sheets, clearly defining yearly targets and goals.
Compiling and monitoring Customer Rejection, Market Rejection, In-Process Testing Defect Rejection data and Vendor Rejection for initiation of Corrective and Preventive action.
Planning and preparing documents, tools and equipments, trainings, in process quality control parameters for New Product.
Market Failure analysis on monthly
In-house training related to EMS and Coordinating suggestion scheme.
Conduct training programmers for Quality Inspectors & Line operators for improving product quality, productivity and cost reduction and also lead the team of Quality Inspectors to achieve the organization goals.
Preparation of Quality System Manual, Procedures, Work Instructions and formats
Responsible for internal quality audit and external audits and also responsible for In-house & Out house calibration of testing equipments.
Responsible for corrective action and preventive action in process and suppliers end.
Analysis the Non confirming product and maintain record.
Maintain the quality control flow chart for every product.
To Look SQA activities like – Vendor Audits, Vendor rating, CAPA Action for if lot is rejected
Responsible to analysis market failure and take the action to improve product quality.
Responsible for to Update BOM in ERP.
Operating and programming of (JUKI FX-1R, FX-2, KE-2080L).
Immense knowledge of raw materials, production processes and quality control.
Control process quality with line innovation.
Knowledge of 5S, 4M, 3R.
Implementing SOP, WI, PFD and Control Plan
In process Inspection Of Incoming Electronic Material
Verify pick and place, chip shooter machines loading components.
Inspect and verify the sample board for pick and place, chip shooter machines with the help of BOM.
Verify reflow with appropriate temperature curve,
Rejection analysis, troubleshooting of SMD.
Verify all components for correct value, package and direction.
Conducting process meeting giving corrective and preventive action.
Knowledge of all type of package of components.
Verify cut and insert Radial machines loading components.
To set the paste printer parameter to archive good paste printing for less printing defect.
Set the Reflow Profile as per ROHS solder paste data sheet.
On job Provide the Quality issues related training to inspectors & operators.
Verify the Kit which is issue for Production from Store.