GAURAV PANDYA
Sagwara
Summary
Detail-oriented professional with strong skills in data management, customer communication, and workflow documentation. Experienced in troubleshooting network issues and assisting users to enhance operational efficiency.
Overview
6
6
years of professional experience
Work History
Computer Operator
AKSH OPTIFIBER
SAGWARA
01.2016 - 01.2022
- Operated computer systems to monitor production processes efficiently.
- Managed data entry tasks for operational reports and inventory tracking.
- Documented job processing requirements and data flow for applications.
- Managed email accounts by creating aliases, forwarding emails or resetting passwords.
- Collaborated with team members to troubleshoot system issues promptly.
- Documented process workflows to streamline operations and improve efficiency.
- Performed data entry tasks, including updating customer information in databases.
- Assisted users with setting up their workstations, printers, scanners and other peripherals.
- Input data from multiple sources and output data to various forms of physical media.
- Answered telephones, directed calls, and took messages.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Copied, sorted and filed records of office activities and business transactions.
- Delivered messages and ran errands.
- Typed, formatted and edited correspondence and other documents.
- Monitored and directed work of lower-level clerks.
- Trained staff members to perform work activities and use computer applications.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Tested network connections for proper functioning of systems.
Education
Associate of Science - BCA
GOVT SCHOOL
JETHANA SAGWARA DUNGARPUR01-2015
Skills
- Data management
- Network troubleshooting
- Email administration
- Workflow documentation
- Customer communication
- Report generation
- Device troubleshooting
- Multitasking and organization
- Data entry
- IT documentation
- Customer service
- Networking support
- Digital media management
- Time management
Timeline
Computer Operator
AKSH OPTIFIBER
01.2016 - 01.2022
Associate of Science - BCA
GOVT SCHOOL