Gaurav Pathak

• Influencing culture transformation initiative with habits — Being Respectful, Being Responsive, Always Communicating, Demonstrating Stewardship and Building Trust
• Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
• Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
• Collaborated with teams to define, strategize and implement GRC product & services
• Analyzed problematic areas to provide recommendations and solutions.
• Collaborated with clients from concept through final delivery of product or service.
• Helping clients to automate GRC process by utilizing RSA Archer 6.x & Servicenow GRC
• Contributing to implement various solutions of RSA Archer like Third Party Risk Management, Compliance Management, BCM, Finding Management using Agile methodology
• Conducting Technical Training & process training for the team (Team size : 10 members)
• Conducting various Scrum Events

• Exceeded goals through effective task prioritization and great work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Worked as Solution Architect
• Collaboration with BA to take the requirement
• Mentoring Archer team members, working in agile working group for adoption and streamline of process for better project management
• Development of on-demand solutions using GRC tool - Archer 6.x
• Conducting various Scrum Events

• Analyzed problematic areas to provide recommendations and solutions.
• Identified business issues through careful collaboration with key stakeholders.
• Design and Development of various solution on RSA Archer
• Actively participate in stakeholder meeting and requirement analysis
• Customization of Out of the box solution like Business Continuity Management, Compliance Management
• Design & Development of On-demand solution using RSA Archer 5.x & 6.x
• Hands on experience on Designing & configuring the workflow using Archer Advance Workflow & DDE
• Development of Model Risk Management Solution, Supplier Management.
• Customization & enhancement of Business Continuity Management, Threat Management SOX Compliance Management Asset Risk Profile (Cyber)
• Hands on experience with creating and managing archer user, access roles, security parameters, groups, LDAP, configurations, solution packaging and installation.
• Hands on experience with creating and managing Archer data feeds using DB query Transporter, FTP Transporter, Archer Web Services Transporter.

• Design & Development of On-demand solution using RSA Archer 5.x & 6.x
• Hands on experience on Designing & configuring the workflow using Archer Advance Workflow & DDE
• Development of Model Risk Management Solution, Supplier Management.
• Customization & enhancement of Business Continuity Management, Threat Management SOX Compliance Management Asset Risk Profile (Cyber)
• Hands on experience with creating and managing archer user, access roles, security parameters, groups, LDAP, configurations, solution packaging and installation.
• Hands on experience with creating and managing Archer data feeds using DB query Transporter, FTP Transporter, Archer Web Services Transporter.

● Understanding customer as-Is GRC landscape and building the GRC env.

● Configuring the RSA-GRC integration framework with external source.

● Development of layered application for the operational team to fulfil the GRC landscape.

● Developed various modules to fulfil the business requirement.

● Implementing new functionalities in the Dev environment.

● Execution of enhancement request from the client.

• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
• Reported on updates to project specifications and progress.
• Tracked receipts, employee hours and inventory movements.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Actively participate in client meeting and requirement analysis.
• Providing technical assistance for RSA Archer eGRC
• Implementing new functionalities in the Dev environment.
• Real time testing the new implementation with the business owners and making changes based on the feedback.
• Once tested, moving the functionalities into the production environment.
• Assisting the support team on any issues on the production environment
• Raising tickets with the RSA support team in case of any issues with the product.
• Working with the RSA support team to replicate issues in dev. & UAT env.
• Testing the fix provided by RSA in the dev. environment and moving into the production environment.
• Monitoring the servers and optimizing the performance based on the requirements
• Maintaining the team tracker and presenting the weekly statistics to the client
• Auditing tickets of the team and providing constructive feedback
• Interacting with the user during escalations and ensuring that the correct process is followed by the team
• Streamlining the process based on user feedback and changes in the tool

• Providing High level application support to worldwide ST Microelectronics and ST Ericsson Employees as well as Key customers of STM on more than 65 quality, sales and logistics applications through different mediums (phone/net meeting/communicator/ mail) and resolve the issue with in SLA.
• Maintaining various logistic application data flow thorough different platform using monitoring tools.
• Actively participate in client meeting and requirement analysis.
• Taking part on CAB meeting and play a key role to provide impact analysis to Change advisory Board.
• Prepare Knowledge Base for L-1 Team.
• Server/database monitoring through different monitoring tools.
• Running recovery scripts on UNIX server.
• Writing and executing SQL queries on production server to change the master data.
• Provide functional test results to the technical manager of the testing done on QA environment prior deployment on the production server.
• Log and instances analysis and take action within a strict time frame.

● Wenco Server Installation

● Installation of Wenco mining Application.

● Create Database in SQL server 2005.

● Installation of EWR and IAP.

● To provide Mesh network connectivity using EWR and IAP.

● Generate report for Daily production of Coal using crystal report.

● Create customized report using SQL report services.

● Development of small application program.