Mixologist
- Optimized guest satisfaction by promptly addressing any concerns or complaints related to beverage offerings or service quality
- Maintained an expert knowledge of classic cocktails as well as emerging trends in mixology to continually refine skillset
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals
- Participated in industry events to stay current with mixology trends, incorporating innovative ideas into the bar program.