Gaurav Rana
Functional and Solution Consultant
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy Human Capital Management and Finance. Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.
Overview
10
10
years of professional experience
8
8
Certifications
Work History
Oracle Functional and Solution Consultant
GoSaaS Inc
1 2024 - Current
- Provide technical/functional support in pre-sales, sales and implementation activities to prospect Oracle ERP/HCM Cloud Customers
- Documenting existing and desired business processes and workflows based on client's needs and industry best practices
- Leads the analysis and design
- Understands the business requirements, captures functional and technical requirements, translates them into the Oracle Fusion Cloud module requirements and integrates requirements with other functional and technical teams
- Designs processes and prepares the solution Blueprint for project implementation
- Configures the system, tests the solution with users
- Provides user training
- Supports cutover and stabilizes the solution, provides post go-live support
- Working closely with internal teams and Oracle to recommend process and technology solutions to meet project objectives
- Liaison with Oracle to validate proposed solutions and coordinating follow-up infrastructure provisioning
- Closely working with PMO office and the client to ensure all activities for meeting the next milestone are accurately identified and sequenced
- Presenting project progress, risks, roadblocks and workaround in client meetings.
SaaS Solutions Team Lead
Oracle Corporation Malaysia Sdn. Bhd.
07.2022 - 01.2024
- Leading a team of consultants in business development & presales activities and helping clients to improve Human Resource and Financial Processes
- Working closely with clients to assess their needs and design solutions that aligns with their business objectives and organizational goals
- Conducted product demonstrations, responded to RFPs, and provided technical expertise to clients, functional and sales teams
- Identified and pursued new business opportunities that resulted in a 21% increase in sales revenue
- Collaborated with cross-functional teams, including technical resources, project managers, subject matter experts & functional consultants to ensure outstanding customer experience
- Provided guidance and support to clients on best HR and Financial practices and system configurations
- Developed and delivered training sessions to clients on Oracle Financial Solutions, HCM systems and best practices
- Maintained strong relationships with clients, resulting in a nearly 35% increase in repeat business
- Prepare regular reports and presentations to internal stakeholders on key performance indicators, and other relevant information.
- Engaging in multiple negotiation discussions and coming up with the best solutions that benefit clients and my organization
- Demonstrating and presenting Oracle ERP & HCM solutions to clients in a convincing manner, highlighting key features and benefits that align with their business objectives
- Driving opportunities to closure with field sales.
Sr. Business Development Consultant
Oracle Corporation Malaysia Sdn. Bhd.
07.2019 - 10.2022
- Managing a set of customer accounts, within one or two dedicated verticals, with a primary focus on SaaS solutions
- Exploring and identifying demand for cloud SaaS solutions
- Analyzing customer's needs in terms of current business obstacles, identifying projects and scoping potential for Oracle SaaS solutions
- Leveraging the wide variety of strategic resources in Oracle Cloud Stack to take the customer on a compelling cloud journey
- Identifying new business opportunities for Oracle Financials, HCM, SCM product offering through engagement with multiple levels of the client organization and proactively endorsing Oracle's SaaS solution relevant to their business needs
- Engaging in multiple negotiation discussions and coming up with the best solutions that benefit clients and my organization
- Demonstrating and presenting Oracle Financials, Oracle HCM and SCM solutions to clients in a convincing manner, highlighting key features and benefits that align with their business objectives
- Driving opportunities to closure with field sales.
Account Development Representative
Google Cloud Platform (Sellbytel Group Malaysia)
04.2018 - 06.2019
- As an ADR for the Google Cloud team, my role was to understand each company profile, identify their needs and goals, and to better understand how Google Cloud offerings align to their business initiatives
- Collaborating with C-Level personas, we provided insights, recommendations, and support to drive success through tailored plans
- Collaborated with Singapore's one of the first crypto companies and moved them from AWS to Google Cloud.
Virtual Demand Gen Specialist
SAP software and solutions (Sellbytel Group Malaysia)
10.2017 - 03.2018
- Experienced SAP expert with a proven track record in demand gen & business development
- Skilled in identifying client pain points and proposing tailored solutions that align with their business objectives
- Possess excellent communication and interpersonal skills, able to effectively communicate with C-level executives and line of business representatives
- Managed a set of customer accounts and drove opportunities to closure
- Demonstrated and presented SAP solutions to clients in a compelling manner, showcasing key features and benefits.
Senior Technical Support Officer
Singapore Telecommunications Pvt. Ltd. (Malaysia)
03.2014 - 03.2017
- Assisted customer in resolving their technical issues on their internet, iptv or moip
- Assisted floor as coach during the absence of Abay coaches
- Managed team during TL's absence
- Assisted in resolving issues for the customer with 2nd level troubleshooting (such as: VPN, Servers, Gaming latency issues etc) with proper escalations to the network team when required
- Efficient in resolving most of the technical issues related to home internet, Pc or soft wares
- Resolved issues on email for the customer on multiple email clients
- Assisted Customer in resolving the issues with their Mcafee singnet security suite (anti-virus) using technical tools for remote assistance
- Mobile Help Desk (Singtel Mobile)
- Trained to troubleshoot mobile issues
- Assisted mobile technical department for four months and gained sufficient knowledge to troubleshoot mobile device and network related issues
- Managed to troubleshoot emails on multiple mobile on Android and Apple OS.
Education
Master of Computer Applications -
APJ Abdul Kalam University
01.2017 - 04.2019
Bachelor of Computer Applications -
Mahatma Gandhi Kashi Vidyapith
01.2010 - 04.2013
Skills
Project Management
Business Development
Subject Matter Expert
Change Management
Reporting capabilities
Project Implementation
Continuous Improvement
Team Leadership & Development
Best Practices Implementation
Client Engagement
Analytical Thinking
Client Requirements Assessment
MS Office
Problem-Solving
Process Improvement
Project Management
Certification
Oracle Talent Management Cloud 2022 Implementation Professional
Accomplishments
- Q4FY22: Top Performer Silver
- Q2FY22: Top Performer Silver
- Q1FY21: Top Performer Gold
- FY20: 120% Achievement of target.
- FY22: 125% Achievement of target
- Yearly Gold award in Google Cloud
- Quarterly Gold Award in SAP
- Achieved highest yearly recognition award in SingTel (CEO Award)
Personal Information
- Age: 35
- Notice Period: Immediate Joiner
- Marital Status: Married
Timeline
SaaS Solutions Team Lead
Oracle Corporation Malaysia Sdn. Bhd.
07.2022 - 01.2024
Sr. Business Development Consultant
Oracle Corporation Malaysia Sdn. Bhd.
07.2019 - 10.2022
Account Development Representative
Google Cloud Platform (Sellbytel Group Malaysia)
04.2018 - 06.2019
Virtual Demand Gen Specialist
SAP software and solutions (Sellbytel Group Malaysia)
10.2017 - 03.2018
Master of Computer Applications -
APJ Abdul Kalam University
01.2017 - 04.2019
Senior Technical Support Officer
Singapore Telecommunications Pvt. Ltd. (Malaysia)
03.2014 - 03.2017
Bachelor of Computer Applications -
Mahatma Gandhi Kashi Vidyapith
01.2010 - 04.2013
Oracle Functional and Solution Consultant
GoSaaS Inc
1 2024 - Current