Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Extracurricular Activities
Timeline
Generic

Gaurav Rathod

Pune

Summary

Results-driven professional with over 5 years of experience in digital marketing, business operations, and strategic planning within the EdTech sector. Proven expertise in scaling digital marketing campaigns, streamlining operational processes, and driving cross-functional initiatives to enhance organizational efficiency and revenue growth. Having successfully served as Assistant Manager, Chief of Staff, and Head of Operations, I bring strong leadership, analytical, and project management skills to optimize marketing performance and operational workflows. Seeking a challenging role where I can leverage my experience to drive digital growth, operational excellence, and impactful business outcomes.

Overview

5
5
years of professional experience

Work History

Head of Operations

London School of Pharmaceutical Education (LSCOPE)
London
07.2024 - Current
  • Lead strategic and day-to-day operations across academic, administrative, and commercial functions, ensuring the delivery of high-quality pharmaceutical education and training.
  • Developed and executed scalable operational frameworks that improved efficiency by 30% and supported a 40% growth in student enrollment.
  • Oversaw curriculum delivery logistics, accreditation compliance, and resource allocation, maintaining alignment with GPhC and industry standards.
  • Directed cross-functional teams, including Academic Support, Student Services, and Facilities, fostering a high-performance culture through data-driven leadership.
  • Spearheaded digital transformation initiatives, including the implementation of a new Learning Management System (LMS), and automation of student onboarding processes.
  • Managed institutional partnerships and vendor relations, negotiating cost-effective contracts that reduced overheads by 15%.
  • Championed student experience initiatives, achieving a 85% satisfaction score in internal feedback surveys, and improved retention rates year over year.
  • Reported directly to the Board of Directors, providing regular operational insights, strategic recommendations, and performance metrics.

Chief Of Staff

Ultimate CA
09.2023 - 06.2024
  • Led daily operations across 6 key departments – Sales, Media, Franchisee, Support, Technical, Dispatch, and Business Strategy, ensuring seamless coordination and efficiency.
  • Achieved a revenue milestone of ₹15 Cr within the first 7 months of startup operations through strategic planning and execution.
  • Supervised and mentored a team of 25 Team leads, maintaining high productivity and operational efficiency.
  • Developed and executed sales strategies, training programs, and sales drives to maximize revenue and enhance team performance.
  • Oversaw resource allocation and budget planning to ensure financial efficiency aligned with organizational goals.
  • Guided and supported administrative and front-office staff, ensuring high standards of customer service and operational excellence.
  • Provided leadership, mentorship, and performance management for staff within the leader’s office, fostering professional growth.

Assistant Manager- Sales & Operations

Thinkque Consulting Private Limited
03.2022 - 09.2023
  • Managed digital marketing campaigns, media planning, and online lead-generation strategies to support sales growth.
  • Coordinated with cross-functional teams to improve operational workflows and enhance customer experience.
  • Designed marketing collaterals and campaigns to boost brand visibility and drive conversions.
  • Created an effective team culture and fostered collaboration to increase team morale and motivation.
  • Mentored and trained team members to develop their skills and career paths.
  • Led team meetings to discuss progress and review any challenges faced.
  • Ensured team members had the resources, tools, and training needed for success.
  • Analyzed data and evaluated survey feedback to identify areas of improvement.

Sales & Digital Marketing Associate

UltraSkills Media Solutions
Pune
03.2020 - 03.2021
  • Developed marketing campaigns to increase brand awareness and customer acquisition.
  • Collaborated with marketing and sales teams to improve content marketing and cross-promotional initiatives.
  • Developed and implemented an automated marketing analytics dashboard that provided real-time insights into marketing performance.
  • Client acquisition and client success management.

Education

BBA - Marketing Management

Modern College Business Administration Campus, Shivaji Nagar - Savitribai Phule Pune University
Shivaji Nagar
06-2020

Skills

  • Forecast
  • Revenue generation
  • KPI tracking
  • Operational strategy
  • Project management
  • Budget planning
  • Cross-functional leadership
  • Digital transformation
  • Team building
  • Performance metrics
  • Stakeholder engagement
  • Curriculum development
  • Resource allocation
  • Business analysis
  • Operational excellence
  • Attention to detail
  • Hiring and onboarding
  • Excellent communication
  • Business leadership
  • Department oversight
  • Advertising campaign development
  • Marketing strategy

Languages

English, Hindi, Marathi

Affiliations

  • Associated Rotaract Club of Pune City focuses on social activities and professional development activities as a joint international service director

Extracurricular Activities

1. National Service Scheme 2. Former Treasurer - Rotract Club of Pune City Fortune

Timeline

Head of Operations

London School of Pharmaceutical Education (LSCOPE)
07.2024 - Current

Chief Of Staff

Ultimate CA
09.2023 - 06.2024

Assistant Manager- Sales & Operations

Thinkque Consulting Private Limited
03.2022 - 09.2023

Sales & Digital Marketing Associate

UltraSkills Media Solutions
03.2020 - 03.2021

BBA - Marketing Management

Modern College Business Administration Campus, Shivaji Nagar - Savitribai Phule Pune University

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