Gaurav Rikhari
Account Management & Business Operations
Noida
Summary
Proactive and meticulous Account Manager with over 7 years of experience in Account Management, B2B Sales, Ad sales Including Mobile Advertisement and Mobile Technology with extensive exposure in Media & VAS/Telecom industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager – Account Management & Business
Bennett, Coleman And Company Limited (Times Group)
09.2023 - 11.2023
- Planning and management of all advertisements of Times of India in Northern India.
- Coordinate with Press, Editorial and other concern team for any Ad innovation.
- Receive and process ad booking requests from 40+ clients, ensuring all necessary details are accurately recorded.
- Collaborate with sales team to understand client requirements and provide relevant information for ad placement
- Maintain regular communication with clients to clarify ad specifications, resolve queries, and ensure customer satisfaction.
- Provide clients with advertising options, rates, and available slots, assisting them in making informed decisions
- Collaborate with design and creative teams to ensure timely creation of ad layouts as per client specifications.
- Verify ad content for accuracy, quality, and adherence to publication guidelines before sending for printing.
Account Manager
Hindustan Times
07.2019 - 10.2022
- To build awareness of Job Portal that provides 360-degree recruitment solutions, shine.com, Job Fairs, Online Branding & Marketing, Print Solutions to corporate clients & consultants
- Engage with key clients for building long term relationships to generate repeat business and referrals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Responsible for client retention & thereby achieving quarterly & annual Targets
- Providing On-site product training and refresher training to clients
- Helping clients with sourcing of CVs or saving searches for difficult mandates and also with mailers/SMS campaigns to facilitate critical walk-in drives
- Enabling business growth by developing and managing partner relationships
Account Manager - B2B Business Development
Infocom Private Limited ( Tradeindia )
01.2018 - 07.2019
- Built relationships with customers and community to establish long-term business growth.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Developing sales strategy that ensures attainment of company sales goals and profitability
- Identifying prospects and working with team to increase sales revenue by 110% every quarter
- Work constantly to bring new sales and decrease churn rate from existing clients
- Enabling business growth by developing and managing partner relationships.
- Handled internal reporting on performance and optimization of Clint's account.
- Provide account optimization suggestions to partner on basis of account performance
- Responsible for performance and development of Team
- Maintain accurate records of all sales and activity reports submitted by Team
Sr. Associate Marketing Ops
Paytm
08.2016 - 01.2018
- CPA & CPI Campaign On boarding for WAP services of PAN India & International.
- Increased BSNL daily activation by 300% in just 3 Months
- Connect with Multiple Ad Agency and select best agency that provides high conversion ratio.
- Integrate ad network in our platform to get notification of each conversion.
- Track conversion in daily basis for each ad Agencies.
- Drive Growth of Digital Merchants objectives across online Payments via user acquisition/ user Engagement.
- Marketing insights at account level - identify & monitor user behavior and customize campaigns to drive adoption
- Leverage online payments merchant base to cross sell multiple Paytm services & vice versa
Education
No Degree - Advance Digital Marketing
IIDE
Mumbai 04.2001 -
Bachelor of Commerce -
Sunrise University
Alwar 04.2001 -
Senior Secondary -
City Public School
Noida 04.2001 -
Higher Secondary -
Govt. Boys Senior Secondary School
Delhi 04.2001 -
Skills
Business Development
Strategic Planning
B2B Sales
Communication
Price Negotiation
Account Management
Business Operations
Analytical Skills
Agency Management
Client Servicing
Marketing Communication
Certification
Advance Digital Marketing
Accomplishments
- Achieved 130% Target in 2021 Q3 & Q4 In Hindustan times with New account acquisition.
- In Paytm 2017, Increased the daily number of activation by 300% in BSNL in Just 3 Months
Timeline
Assistant Manager – Account Management & Business
Bennett, Coleman And Company Limited (Times Group)
09.2023 - 11.2023
Advance Digital Marketing
08-2022
Account Manager
Hindustan Times
07.2019 - 10.2022
Account Manager - B2B Business Development
Infocom Private Limited ( Tradeindia )
01.2018 - 07.2019
Sr. Associate Marketing Ops
Paytm
08.2016 - 01.2018
No Degree - Advance Digital Marketing
IIDE
04.2001 -
Bachelor of Commerce -
Sunrise University
04.2001 -
Senior Secondary -
City Public School
04.2001 -
Higher Secondary -
Govt. Boys Senior Secondary School
04.2001 -