GAURAV SETHI
Pune
Summary
Results-oriented Application and Infrastructure Operations Leader with 16 years in global banking and financial services. Expertise includes application support, platform operations, and cloud adoption. Experienced in managing high-performing teams across APAC and EMEA, with strong capabilities in trading, Fixed Income Currencies Securities settlement, and IT Service Management. Focused on optimizing reliability, driving innovation, and implementing automation strategies for cost efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Vice President
DEUTSCHE BANK
Pune
03.2025 - Current
- Served as the production lead engineer and client service manager for APAC and EMEA Fixed Income Currency for Listed Derivatives and Clearing Business Operations.
- Directed a high-performing production support unit to ensure platform reliability and robust operational excellence.
- Managed a 24/7 Global Support Team, maintaining a 99.9% uptime baseline for core applications across multiple regions by establishing a structured global weekend on-call support framework.
- Led critical disaster recovery (DR) drills to fulfill enterprise compliance policies; minimized manual DR tasks from 300 down to 30, optimizing the Recovery Time Objective (RTO) to 6 hours.
- Driven automation initiatives via JIRA that eliminated 7 hours of monthly manual efforts and reduced resource strain by 2 FTEs.
- Configured proactive monitoring setups resulting in 97% of production alerts being linked to actionable Knowledge Bases (KB). Cultivated a dedicated GENEOS SME segment within the team, achieving a 40% reduction in false alerts.
- Championed organizational development with a strong focus on team diversity, successfully fostering a 40% female diversity ratio within the India-based support unit.
Assistant Vice President
DEUTSCHE BANK
Pune
03.2019 - 03.2025
- Acted as the Service Operations and DevOps Engineer for the Client Lifecycle Management team.
- Managed a team of 5 distributed vendor resources to align deliverables with institutional service level agreements (SLAs).
- Efficiently provisioned and delivered key test and staging environments (including SIT, UAT, and Production Parallel) within strict timelines.
- Provided rigorous regression and code sanity sign-offs for lower environments, collaborating with stakeholders to authorize features and patches deployed to production.
Associate
DEUTSCHE BANK
Pune
05.2016 - 03.2019
- Delivered L2 support for Fixed Income trade monitoring systems dedicated to client settlement and reconciliation workflows across upstream and downstream systems.
- Maintained 24/5 application availability for international users and branch operations, resolving complex business queries on allocation and settlements.
- Supervised server, database, web service, and messaging components utilizing Geneos. Managed end-to-end processing of Start-of-Day (SOD) and End-of-Day (EOD) batch application checks.
- Owned incident and problem management lifecycles; raised root-cause problem tickets for recurring incidents and effectively escalated underlying defects to L3 and application development teams.
Consultant
CAPGEMINI
Pune
12.2014 - 05.2016
- Developed and supported Cards and Payments application programs using Unix shell scripting and Perl to ingest data streams from Teradata into Oracle databases.
- Formulated detailed technical implementation and back-out roadmaps for the core deployment team.
- Evaluated functional code sanity and prepared unit test scenarios within lower test environments.
- Investigated and resolved critical failures occurring within high-volume production batch runs.
Technical Lead
COGNIZANT TECHNOLOGY SOLUTIONS
Pune
05.2014 - 12.2014
- Led the Test Environment Management System (TEMS) unit, supporting lower environments (DEV, SIT, QA, UAT, and Performance) for Investor Services globally.
- Acted as a central point of contact for technical escalations, troubleshooting environment outages, and driving swift resolutions.
- Streamlined environment tracking through automated status logging, distributing daily health checks alongside start-of-day and end-of-day operational reports.
- Managed environment configuration updates and Autosys job modifications.
Senior System Engineer
COGNIZANT TECHNOLOGY SOLUTIONS
Pune
03.2009 - 05.2014
- Managed application test beds, data staging layers, batch executions, and downstream data deliveries for stable production releases.
- Managed application test beds, data staging layers, batch executions, and downstream data deliveries to secure stable production releases.
- Developed custom Issue Logger Tool using C#.Net 3.5 and Sybase 12.5 to archive failure points across lifecycle runs.
- Coordinated tasks, monitored batch runs, and allocated change requests as primary offshore point of contact for international clients.
Education
Bachelor of Technology (B-Tech) - Computer Science
IASE University
Skills
- Strategic Leadership
- Stakeholder Engagement
- Organizational Development
- Change Management
- Team management
- Investment Strategy Development
- Portfolio Management
- Financial Risk Analysis
- Market Analysis Techniques
- Operational Excellence
- Platform Operations
- DevOps adoption
- SRE Practices
- Cloud Infrastructure
- Linux
- SQL
- Sybase
- Oracle
- Data Integration
- Performance Monitoring
- Workflow Automation
Certification
- Google Cloud Certified DevOps Engineer, 06/01/25
- ITIL Foundation Certification – IT Service Management & Process Optimization
Languages
- English
- Hindi
- Bengali
- Assamese
- Oriya
Awards
- SPOT Award for Handling Critical Situations
- Best Innovator of the 2nd Quarter
- Associate of the Month
Personal Information
Title: Application & Infrastructure Operations Leader
Core Competencies
Strategic Leadership, Cross-Regional Team Management, Stakeholder Engagement, Organizational Development, Change Management, 24/7 Global Support Models, Incident & Problem Management, Disaster Recovery (DR), Platform Operations, SRE Practices, Operational Excellence, Listed Derivatives & Clearing Business, Fixed Income Currencies, Trading Systems, Securities Settlement & Reconciliation, Private Banking, UNIX Shell Scripting, Linux, Solaris, SQL, Sybase, Oracle, Autosys, Geneos, C#.Net, Informatica, DevOps & Cloud Adoption
Languages
English
Advanced
C1
Hindi
Advanced
C1
Bengali
Proficient
C2
Oriya
Advanced
C1
Assamese
Advanced
C1
Timeline
Vice President
DEUTSCHE BANK
03.2025 - Current
Assistant Vice President
DEUTSCHE BANK
03.2019 - 03.2025
Associate
DEUTSCHE BANK
05.2016 - 03.2019
Consultant
CAPGEMINI
12.2014 - 05.2016
Technical Lead
COGNIZANT TECHNOLOGY SOLUTIONS
05.2014 - 12.2014
Senior System Engineer
COGNIZANT TECHNOLOGY SOLUTIONS
03.2009 - 05.2014
Bachelor of Technology (B-Tech) - Computer Science
IASE University