Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Hobbies
Timeline
Volunteer
Gaurav Sharma

Gaurav Sharma

Assistant Store Manager
Noida

Summary

Accomplished Assistant Manager Operation with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Assistant Store Manager

UNIQLO
NOIDA
09.2021 - Current
  • Rotated merchandise and displays to feature new products and promotions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Created and maintained safe and secure work environments for employees.
  • Reported issues to higher management with great detail.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained and guided team members to maintain high productivity and performance metrics.

Department Manager

WESTSIDE (TRENT LTD.)
MEERUT
10.2018 - 08.2021
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Communicated with managers of other departments to maintain transparency.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

Department Manager

LANDMARK GROUP (MAX DIVISION)
GHAZIABAD
02.2018 - 08.2018
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.

TEAM MEMEBER

SHOPPERS STOP
AGRA
02.2015 - 01.2017
  • Operated register to process payments and collect cash payment for order totals.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Assisted customers in selecting merchandise best suited to needs.
  • Assisted with inventory counts and stocking of merchandise.

Education

Associate of Science - Computer And Information Sciences

AGRA UNIVERSITY
AGRA
08.2011 - 05.2014

Skills

    Staff supervision

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Accomplishments

  • Supervised team of 24 staff members.
  • Achieved 100% in external audit through effectively implementing SOPS.

Certification

Retail Association of India

Interests

SI-FI Movies

Traveling

Hobbies

 I usually spend my leisure time listening to music and Cooking for my family.

Timeline

Assistant Store Manager

UNIQLO
09.2021 - Current

Department Manager

WESTSIDE (TRENT LTD.)
10.2018 - 08.2021

Department Manager

LANDMARK GROUP (MAX DIVISION)
02.2018 - 08.2018

Retail Association of India

05-2016

TEAM MEMEBER

SHOPPERS STOP
02.2015 - 01.2017

Associate of Science - Computer And Information Sciences

AGRA UNIVERSITY
08.2011 - 05.2014

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Gaurav SharmaAssistant Store Manager