Worked on Windows 2008/2012, 2016 servers, Assigned permissions to resources on the server, IIS management and FTP Server management, Install & Configures Servers, Windows Patching, Desktops, Installed and configured operating systems (2008,2012,2016 servers), Managing Users & Groups, DNS services, Mssql and MySQL database installation management, Worked on Amazon web services (AWS) management console, Deployment of Applications on Windows Servers, Assists in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure, Installation, Configuration and proper deployment of windows components like security patches, IIS, and troubleshooting the problems, Manage Windows Servers, Windows Virtual Private Servers, Dedicated Servers, Monitoring and troubleshooting of more than window servers, Installing and managing several types of servers on single machine through hyper-V application, Overseas troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when requires, Overseas all help desk activities at the regional level, Providing web solutions and technical support on backup, Co-ordinate with Data Center and clients, Providing expert technical support to clients, Responds to escalated help desk issues through Live Chat, Trouble Ticket Systems, Email and phone