Gaurav Sharma
QA Manager
Summary
Accomplished QA Manager with 18 years of experience and proven success across all the organizations I have worked for. Having an understanding & appreciation of the full development life cycle & how testing relates to it. Goal-oriented team leader and strategic problem-solver; self-directed, optimistic, and influential. Unswerving focus on quality, timeliness, and efficiency.
Overview
22
22
years of professional experience
3
3
Languages
Work History
QA Manager
JourneyDXP
7 2017 - Current
- Improved overall efficiency of the QA department through strategic planning and resource allocation.
- Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
- Review, prioritize and execution of test cases across different test phases and on multiple platforms.
- Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
- Monitoring & Managing the QA Team to ensure project deliveries are met with high quality.
- Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
- Utilized automation tools to increase efficiency in repetitive tasks, allowing more time for exploratory testing and issue resolution efforts.
- Attended Daily Scrum Meetings to review the release progress and to report & resolve blockers.
- Implemented risk-based testing strategies that prioritized high-risk scenarios, enabling efficient use of resources during tight deadlines.
- Identify the gaps in Testing processes and implement new processes for test improvement
- Decreased defect leakage by 25%, collaborating with BA team to target high production areas for each function
- Developed plans for individual career plans including performance reviews, succession planning, hiring and training.
- Focused on employee growth to give test engineers visibility and accountability for their work
- Recognized by supervisors for ability to get the most out of individuals.
Manager of Software Testing
TK20 INDIA PVT LTD. Now known as WaterMark Insights)
11.2013 - 06.2017
- Complete ownership of Software Testing across multiple streams and versions of Products.
- Developed comprehensive test plans, covering all aspects of functionality, usability, and performance.
- Lead a team of 20 Engineers
- Conducting yearly evaluations for team members, setting goals and tracking the performance on a regular basis
- Worked with the product owners and other stakeholders to confirm that Testing deliverables are being met and status is being communicated effectively
- Implemented TestLink successfully, a test management tool that facilitates software quality assurance
- Enhance and review cross-project, system-level defects and ensure they are adequately communicated with the customer advocates and all internal delivery managers
- Managed the creation and execution of test documents, improving defect identification by 15%
- Get in at the ground level to help out on Test Engineer tasks
- Worked closely with development teams to align technical solutions with business needs, improving project outcomes.
Lead Engineer - Production Test
ITTIAM SYSTEMS PVT LTD
03.2011 - 12.2012
- Testing of multimedia applications like video surveillance, video conferencing.
- Test estimations, resource allocation and monitoring the project status
- Mentored junior engineers, contributing to their professional growth and overall team productivity.
- Single Point of Contact for testing requirements across the development teams
- Requirements analysis and review
- Keeping a track of change in requirements
- Leading the Test Process Adherence and Quality Assurance Initiatives
- Responsible for training needs and knowledge sharing activities within the team.
Principal Consultant - QA
SEASIA CONSULTING
09.2008 - 12.2010
- Testing of the project for US Department of Motor Vehicles DMV Rhode Island
- Test execution at functional level and Integration testing
- End to End test case design and execution
- Smoke testing of build via manual as well as automated strategies
- Task allocation along with progress monitoring and reporting
- Involvement with customer queries and issues.
Senior Engineer
HONEYWELL TECHNOLOGY SOLUTIONS
12.2004 - 08.2008
- Worked on multiple projects related to Honeywell Experion Distributed Control System
- Continuous interaction and support to development team based at US for writing requirement documents
- Test plan, Test specifications generation and Test environment setup
- Complete ownership of FIT Functional integration test) and Regression testing
- Integration testing with 3rd party systems
- This was performed during my overseas travel at Fort Washington, US
- Debug support for Customer Issues.
Engineer
EUROTHERM DEL INDIA LTD
12.2002 - 12.2004
- Worked on testing and deploying the Eurotherm DCS and SCADA
- Responsible for validating the execution strategies on Process controllers
- On-site commissioning and validation of SCADA systems.
Education
B.E in Instrumentation & Control Engineering -
Regional Engineering College, Trichy
Tiruchirappalli 09.1998 - 05.2002
Skills
Test Planning & Design
Requirements Analysis and Validation
Product Improvement
Software Documentation
Client Relations
Defect Management
Test Automation
Root Cause Analysis
Team Building & Leadership
Test Reporting & Metrics
Quality Assurance Best Practices
JIRA
Zephyr
Redmine
Reflect - AI Automation
TestLink
Domains
- Embedded Systems
- Salesforce
- Desktop & Web applications
- Multimedia Systems
Timeline
Manager of Software Testing
TK20 INDIA PVT LTD. Now known as WaterMark Insights)
11.2013 - 06.2017
Lead Engineer - Production Test
ITTIAM SYSTEMS PVT LTD
03.2011 - 12.2012
Principal Consultant - QA
SEASIA CONSULTING
09.2008 - 12.2010
Senior Engineer
HONEYWELL TECHNOLOGY SOLUTIONS
12.2004 - 08.2008
Engineer
EUROTHERM DEL INDIA LTD
12.2002 - 12.2004
B.E in Instrumentation & Control Engineering -
Regional Engineering College, Trichy
09.1998 - 05.2002
QA Manager
JourneyDXP
7 2017 - Current