GAURAV SHUKLA
Pune
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Manager
Hindustan Times Media Ltd - Shine.com
03.2023 - Current
- Conduct virtual/in-person demos, pitch Shine services, and generate leads through effective FABING exercises
- Perform pre-sales research and identify high-potential customers using competitive analysis
- Successfully handle objections and propose tailored solutions by engaging with stakeholders
- Strategically plan go-to-market sales pitches based on SWOT analysis
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Assistant Manager-Jio Mart Digital
Reliance Retail Ltd.
11.2021 - 02.2023
- Acted as a master trainer and coach for the entire retailer lifecycle
- On boarded retailers in the program and ensured sell-out at retail outlets
- Led the overall project at the General Trade level, achieving brand-wise and town-wise growth
- Conducted retailer visits to drive business and managed the team effectively.
- Mentored team members to enhance professional development and accountability in workplace.
Key Accounts Manager
IndiaMart Intermesh Ltd.
11.2019 - 10.2021
- Positioned global capabilities to expand market share.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Focused on client retention and delivery of high-class service to key clients.
- Analyzed key competitors to respond to competitive threats.
Assistant Manager
IndiaMart Intermesh Ltd.
09.2016 - 10.2019
- Achieved weekly sales targets through upselling and focused on client retention and renewals
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Reviewed sales and gross profit report to assess company efficiency.
Manager Business Development
Ceasefire Industries Ltd.
01.2016 - 08.2016
- Managed client records and identified new business opportunities in the assigned territory
- Recommended safety products based on NFPA norms and prepared proposals for clients
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
Business Development Executive
Juniper Constructions Pvt. Ltd.
12.2014 - 12.2015
- Managed client records and conducted company profile introductions
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Identified business development challenges and customer concerns for proactive resolution.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
Education
PGP (Marketing) -
ISCS
01.2014
MMM -
IIMP
01.2014
BSC (Physics) -
Ahmednagar College
01.2011
HSC (Science) -
K.V.NO.1 (Ahmednagar)
01.2007
SSC -
K.V.NABHA
01.2005
Skills
- Business Negotiation
- Trade Requirements
- New Account Creation
- Business Development
- Strategic Planning
- Sales Solutions
- Time Management
- Revenue Retention
- Product and Service Sales
- Account Management
- Prospecting and Cold Calling
- Issue Resolution
- Strong Lead Development Skills
- Strategic Account Planning
- Customer Relationship Management
- Sales Forecasting
- Sales Tactics
- Business Development and Planning
- Client Relations
- Acquisition and Retention Strategies
- Territory Sales Experience
- Client Rapport-Building
- Persuasive Negotiations
- Customer Satisfaction
- Excellent Communication Skills
- Managing Multiple Tasks
- Acquiring New Customers
- Excellent Negotiating Tactics
- Cross-Functional Collaboration
- Business Strategies
- Sales
Languages
English
Hindi
Projects
Market Potential Analysis of Ultra Tech RMC for Rajesh Constro Trading Pvt Ltd., Understood the clients "HOT BUTTONS" that make them buy Ultra tech RMC., Analysed the satisfaction level of clients towards the supplier's support policies, availability of material in time etc., Predicted total revenue potential of each target market., Exceeded sales and create a good position in the market, Designed a questionnaire to analyse the clients & their subject knowledge towards Ultra tech concrete, 05/15/13 - 07/15/13
Extra Curricular Activities
- Region Level Basketball Player
- Avishkar Event Participant (Science Innovation)
- Committee Member for Employers Branding Awards Event at I.S.C.S
- Volunteered in Health Programs at Aditya Birla Hospital
Personal Information
- Marital Status: Married
- Date of Birth: 03/20/90
Certification
- Big Data Interpretation
- The Discovery Meeting: Starting Off on the Right Foot
- Six Sigma
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Account Manager
Hindustan Times Media Ltd - Shine.com
03.2023 - Current
Assistant Manager-Jio Mart Digital
Reliance Retail Ltd.
11.2021 - 02.2023
Key Accounts Manager
IndiaMart Intermesh Ltd.
11.2019 - 10.2021
Assistant Manager
IndiaMart Intermesh Ltd.
09.2016 - 10.2019
Manager Business Development
Ceasefire Industries Ltd.
01.2016 - 08.2016
Business Development Executive
Juniper Constructions Pvt. Ltd.
12.2014 - 12.2015
PGP (Marketing) -
ISCS
MMM -
IIMP
BSC (Physics) -
Ahmednagar College
HSC (Science) -
K.V.NO.1 (Ahmednagar)
SSC -
K.V.NABHA
- Big Data Interpretation
- The Discovery Meeting: Starting Off on the Right Foot
- Six Sigma
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