Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Accomplishments
Timeline
Generic

Gaurav Singh

New Delhi

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organised, reliable, and experienced in setting up displays, restocking shelves, and providing knowledgeable assistance to in-store customers. Enhance store loyalty with unparalleled support.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Key Account Manager

Standard Chartered Bank
Delhi
07.2023 - Current
  • Managing a portfolio size of 300 Cr and above
  • Advising client on financial product and services
  • Increasing in share of wallet and revenue of the priority clients
  • Co-ordinating customer events for the cluster along with the product team
  • Analyzing client financial data to create strategies to include in their financial plan
  • Conducted meetings with clients to discuss their objectives, challenges, and strategies.
  • Analyzed market trends, customer feedback, and pricing strategies. to recommend changes in product offerings or services.
  • Consulted with clients on various tax topics such as filing requirements, record-keeping procedures and financial planning strategies.
  • Evaluated new business opportunities based on their expected impact on overall profitability.

Senior Wealth Manager

Edelweiss Financial Services Limited
09.2022 - Current
  • Managing a book size of 100 Cr
  • INR with a clientele of HNI and ultra-HNI clients across PAN India and providing financial advisory
  • Participating in financial analysis, business research and business strategy planning for the implementation of new products and business processes
  • Conducting user feedback and market research & analysis to formulate effective marketing and sales strategies to ensure maximum client acquisition and retention

Account Manager

HDFC Bank
08.2020 - 09.2022
  • Key Result Areas:
  • Managed an 80 Crore INR portfolio over 200 client groups of Preferred and Imperia clients
  • Contributed to business expansion by pursuing, pitching, and executing new-age business
  • Built a pipeline of fruitful opportunities and accurate forecasts through extensive market and business research
  • Introduced emerging tech solutions, competitor research and analysis and adopted a consultative sales approach to cause an increase in the organization’s market share
  • Ideated and implemented effective marketing and sales strategies with a team of ~8 Associates; tracked and demonstrated measurements and goal progress to various stakeholders
  • Studied customer feedback through extraction, evaluation and analysis of data to identify scope for improvement in the product portfolio as well as pre-existing product marketing and sales processes
  • Significant Achievements:
  • Received various awards like the Powerplay Award (May’22), Best Employee of Quarter 3 award (Dec’21) and the Medallion Award (Jun’22) for onboarding 8-10 new HNI clients in the portfolio
  • Implemented the use of a CRM dashboard to track customer data and untapped territories for Demand Generation opportunities
  • Increased access of client data across various internal teams through the CRM and facilitated extraction and analysis of data to guide the design of effective marketing and business strategies
  • Caused an increase in sales of banking products by 11% through large-scale Lead Conversions using effective sales strategies

HDFC Bank
04.2018 - 05.2018
  • Conducted research to investigate the reason for an increase in employee attrition rate
  • Performed research by interviewing 250 clients from the client bases of HDFC as well as its competitors and presented findings and recommendations to management on iterative improvements

Marketing Project

HealO
01.2019
  • Areas:
  • Conducted research to design the niche herbal product for curing the injuries organically

Education

MBA - Marketing, Operations, and IT

Bharathidasan Institute of Management
Tiruchirappalli
01.2020

B.Com.(Hons) -

Sri Venkateswara College, Delhi University
01.2016

Skills

  • Market research
  • Go-to-market plans
  • Competitive analysis
  • Costing
  • Revenue generation
  • Demand generation
  • Consultative selling
  • Portfolio management
  • Business analysis
  • Taxation
  • New system implementation
  • Marketing and sales professional
  • Planner
  • Analytical
  • Collaborator
  • Account strategy
  • Business strategies
  • High-impact proposal presentation

Certification

Certified Scrum Master from LinkedIn, 2021: Sales Strategy from Udemy

Power BI

Excel

Additional Information

  • English & Hindi Address
  • Indrapuri – 110012 Used the 7Ps of Marketing to design the product Designed the packaging and advertisement strategy of the product Recommended the segmentation, target and positioning of the product on a national level 2018 | Village Immersion Program Key Result Areas: Participated in the live project on value addition of waste products Conducted research and survey on food crops to gain in-depth knowledge of crops Spent 20 days with the villagers to observe the pattern of production and outcome Presented the project to IAS and higher government officials to acquire funding for the project Arranged disaster houses to set up machinery for the production of new products from waste product

Languages

Hindi
First Language
English
Proficient (C2)
C2

Accomplishments

  • Best employee of the quarter
  • Best quality client service
  • Customer Satisfaction Award
  • Multiple Target achievement award

Timeline

Senior Key Account Manager

Standard Chartered Bank
07.2023 - Current

Senior Wealth Manager

Edelweiss Financial Services Limited
09.2022 - Current

Account Manager

HDFC Bank
08.2020 - 09.2022

Marketing Project

HealO
01.2019

HDFC Bank
04.2018 - 05.2018

MBA - Marketing, Operations, and IT

Bharathidasan Institute of Management

B.Com.(Hons) -

Sri Venkateswara College, Delhi University

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