SQL
Gaurav Singh
Software Engineering Manager
Mumbai
Summary
Insightful Information Technology Manager with 9+ years of IT leadership experience including oversight of infrastructure, application support . Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Software Engineering Manager
Mastercard
Mumbai
01.2013 - Current
- Integrated prescribed processes and conventions during project planning to align products with internal guidelines.
- Cultivated partnerships between engineering, product and personnel to create holistically designed final products.
- Evaluated ongoing development efforts, providing feedback on potential methods of expediting completion and improving final results.
- Provided regular feedback to both junior engineers and senior leadership on individual performance metrics and observations.
- Drove high-level strategic planning of development efforts across multiple projects to optimize resource utilization and shorten development times.
- Mentored junior software engineers, providing careful guidance of development strategies and education on innovative development techniques.
- Led development on 4-5 simultaneous projects, multi-tasking across several deliverables while remaining in direct control of development paths.
- Allied with other engineering leaders to plan, manage and coordinate teams around reaching prescribed development milestones.
- Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Oversaw development and implementation of improvements to support and network operations.
Senior Technical Lead
Mastercard
Mumbai
04.2020 - 12.2021
- Assessed project milestones and team performance to keep staff on-task.
- Developed technical solutions to diverse operational problems.
- Researched and adopted new technologies to add value to existing offerings.
- Managed team of 10 personnel focused on implementing resolutions and updates.
- Automated monitoring and security measures to reduce required employee attention.
- Advised management, business and technical staff on solutions using specific domains or technology.
- Provided educational expertise and mentoring to junior team members.
- Offered input on technical and platform-related strategic planning initiatives.
Technical Lead
Mastercard
Mumbai
07.2017 - 04.2020
- Investigated system issues and implemented resolutions to reduce downtime.
- Provided educational expertise and mentoring to junior team members.
- Designed support structure needed to confirm scalable application rollouts.
- Researched and adopted new technologies to add value to existing offerings
- Automated monitoring and security measures to reduce required employee attention.
Software Engineer
Mastercard
Mumbai
01.2013 - 07.2017
- Worked with software development and testing team members to design and develop robust solutions for financial data aggregation services.
- Develop automation scripts in Domain Specific Language (DSL) and JavaScript to Web scrape data from 10k+ Financial Institutions and store information in Database.
Education
Post-Graduate Diploma in Software Technology - Computer Science And Programming
C-DAC
Mumbai 06.2011 - 06.2012
B.tech - Electronics And Communications Engineering
Dr. A.P.J. Abdul Kalam Technical University
Meerut 06.2006 - 06.2010
High School Diploma -
Harcourt Butler Sr. Secondary School
New Delhi 04.2002 - 04.2004
Skills
Agile framework
Requirements analysis
Project lifecycle management
Problem-Solving
Excellent Communication
Analytical and Critical Thinking
MS Office
Multitasking Abilities
Planning and Coordination
Software
Java
JavaScript
Python
Timeline
Senior Technical Lead
Mastercard
04.2020 - 12.2021
Technical Lead
Mastercard
07.2017 - 04.2020
Software Engineering Manager
Mastercard
01.2013 - Current
Software Engineer
Mastercard
01.2013 - 07.2017
Post-Graduate Diploma in Software Technology - Computer Science And Programming
C-DAC
06.2011 - 06.2012
B.tech - Electronics And Communications Engineering
Dr. A.P.J. Abdul Kalam Technical University
06.2006 - 06.2010
High School Diploma -
Harcourt Butler Sr. Secondary School
04.2002 - 04.2004