GAURAV SRIVASTAVA
Agra
Summary
Gaurav is passionate about working with the best people and offering customers the best service. He is a cheerful, ambitious and enthusiastic individual whose career to date has equipped his with the skills and experience needed to manage a successful banking operation. He is the type of person who gets a kick out of going above and beyond the call of duty and has the proven leadership skills along with the necessary tenacity required to get the most demanding of jobs done. Right now he is looking for an opportunity to build a career with a company that has a friendly, flexible working environment where he can learn, develop and thrive.
Overview
19
19
years of professional experience
Work History
PSM- CMS
YES Bank Limited
08.2022 - Current
- Portfolio management for the Emerging Large Corporates w.r.t transactional banking products
- To increase the CMS product proliferation in the portfolio for ETB as well as NTB clients
- Ensuring the PnL of the portfolio and focus always in generating the revenue for the department/ bank
- Structure the solutions and pricing for the clients to achieve the mandates and increase the penetration for the transactions
- Always target to increase the product proliferation index for the collections as well as payments methods
- Consistently maintained the hygiene of the portfolio by taking care of always updating the pipeline and client meetings for the future references
- Liaise with business, product, operations, compliance, and IT to ensure seamless deal execution, system integration and smooth operations
SOLUTION MANAGER- CMS
I.C.I.C.I. Bank
05.2019 - 08.2022
- To develop and execute the Cash Management Services business strategy for the bank in order to maintain and grow revenues in line with established revenue targets and support the growth of CMS client
- Formulate strategies and engage with customers for the business to meet established revenue targets
- Maintain and deepen relationship with customers
- Apply all standard checks and controls during every product sale, co-ordinate with other teams; Product/Operations/Technology/Compliance
- Leverage the banks network, technology and resources to provide value added solutions to the clients
- Ensure continuous business process reengineering in order to improve service delivery and reduce costs
- Respond to customer’s needs/complaints and make appropriate changes in process delivery and resources
BRANCH MANAGER
I.C.I.C.I. Bank
01.2016 - 05.2019
- Responsible for providing supportive and effective management to staff within all areas of their responsibility
- Also in charge of ensuring that staff comply with all required professional banking related codes of conduct
- Conducting performance reviews & recommending salary adjustments for those bank staff who have excelled
- Scheduling staff shifts, lunches, breaks and time off in a way that achieves optimum customer service
- Ensuring that operational duties such cash advances and official check verifications are properly completed
- Coaching branch staff on ways to increase sales and provide high quality customer service to everyone they meet
- Continually striving to create profitable business through pro-active cross selling & relationship enhancement
- Working with all bank staff to resolve out of balance situations and to improve accuracy in every transaction
- Ensuring that members of staff correctly interpret and implement any instructions given to them whilst at work
Imperia Client Relationship Manager
HDFC Bank Ltd.
12.2012 - 12.2015
Client Relationship Partner
YES Bank Ltd.
08.2009 - 11.2012
Business Development Executive
Axis Bank Ltd.
03.2006 - 08.2009
Education
Bachelor - Computer Application
Dr. B R AmbedkerUniv
01.2005
XII -
NIOS Board, New Delhi
01.2002
X -
C B S E Board
01.1998
Skills
- Management
- Financial Analysis
- Business Strategy
- Supervisory Skills
- Sales Skills
- Organizational Skills
- Communication Skills
- Conflict Management
- Computer Skills
- Customer Focus
- Correspondence Writing
- Interpersonal Skills
- Adherence to Codes of Practice
- Professional Conduct
- Relationship Building
Personal Information
Date of Birth: 18 Nov 1983
Timeline
PSM- CMS
YES Bank Limited
08.2022 - Current
SOLUTION MANAGER- CMS
I.C.I.C.I. Bank
05.2019 - 08.2022
BRANCH MANAGER
I.C.I.C.I. Bank
01.2016 - 05.2019
Imperia Client Relationship Manager
HDFC Bank Ltd.
12.2012 - 12.2015
Client Relationship Partner
YES Bank Ltd.
08.2009 - 11.2012
Business Development Executive
Axis Bank Ltd.
03.2006 - 08.2009
Bachelor - Computer Application
Dr. B R AmbedkerUniv
XII -
NIOS Board, New Delhi
X -
C B S E Board
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