Citrix
GAURAV THAKOR
LOGISTIC MANAGEMENT
Ahmedabad,GJ
Summary
Forward-thinking Logistics Manager promoting almost 14 years of experience working for healthcare,pharmaceutical, automotive, Fashion and agriculture sectors Export/Import movement. Expert in Freight forwarding, Breakbulk, Projects and vessel Chartering and known for thriving in Chellenging environments. Excellent performance record on audits and inspections.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Business Development Manager
Continental Carriers Pvt Ltd
Ahmedabad , Gujarat
2021.04 - Current
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Created reports and presentations detailing business development activities.
- Strategized and implemented successful approaches to revitalize underperforming product lines and create profit-generating enterprises.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Collected data and performed customer needs analysis.
- Devised SWOT analysis to create and execute business plan supporting achievement of established quotas.
- New weekly leads using cold calling, site visits and customer referrals.
- Completed and submitted monthly reports to support executive decision making.
- Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
- Compiled product, market and customer data to generate informed sales and profit projections.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
Team Leader
Dachser India Pvt Ltd
Ahmedabad , Gujarat
2017.10 - 2021.04
- Managing Branch's Key Accounts Shipment movement
- Working for Long term RFQ's of customer , Negotiating rates , Making SoP's
- Break Bulk / Project Cargo Pricing
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Molded team and embraced change to adapt within dynamic market.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Assisted offices with business development and customer service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Initiated timely response to emails, voicemails and written correspondence.
- Led team of four members while providing exceptional customer service.
- Cross-trained and provided back up for customer service managers.
Assistant Manager
Logistics Integrator India Pvt Ltd
Ahmedabad , Gujarat
2013.09 - 2017.09
- Maintaining vendor relations
- Negotiating Freight with Carrier for Export movement
- Interacting with Overseas Team (For Freight Negotiation,Routine Operations Issues of Shipment Execution) for Import Movement
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- In addition on above, I have get opportunities to learn Air Product (Export/Import) movement
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Sr_Executive (Shipping)
Ben Line Agencies (India) Pvt Ltd
Gandhidham , Gujarat
2011.02 - 2013.08
- Oversaw daily operations to ensure high levels of productivity.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
- Along with above job responsibilities i have learned Freight Forwarding (Containerized) / Break bulk & Project Cargo Movement
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Served customers and followed outlined steps of service.
- Increased customer satisfaction by resolving Forwarding / Operation issues.
Shipping Executive
Interocean Shipping India Pvt Ltd
Gandhidham , Gujarat
2008.08 - 2011.01
- Vessel Fixtures / Broking documentation
- Vessel Agency / Vessel Manning
- Interacting with Vessel Owner / Charterer's / Cargo Buyer / Vessel Captain and local Government authorities for day to day activitites
- Co-ordination / Updating daily arrival notice / Declaring Vessel with Port / Custom, Immigration and PHO authorities.
- Obtain free pratique upon arrival of vessel
- Releasing NOR
- Communicating with Port for Berth allotment as per priority define by Owner/Charterer
- Making necessary arrangements after berth allocation from Customer / Port / Immigration & PHO authorities
- Making Vessel Departure documents.
- Release FDA to Pricnicipals
Education
Bachelor of Commerce - Advance Accountancy
Tolani Commerce College
Gandhidham 2006.06 - 2009.03
Skills
Team Oriented and Result Driven
Software
Logisys
Othello
Certification
IATA DG TRAINING
Interests
Breakbul,Projects & Dry bulk Chartering
Reading
Career Objectives:-
To achieve success through commitment, challenging position in an organization, provides good scope for growth and development.
Strength:-
Good Communication and inter personal skills, Can take up an assignment with professionalism and enthusiasm, ability to learn fast and adopt any business environment self motivated and hard working, able to work in stringent condition for successful achievement.
Management:-
Making decision quickly and decisively while maintaining high standard of accuracy, listening to others, people ideas and developing from further Organizing and planning in advance to achieve efficiency performance. Meeting deadlines and handling pressure in fast moving business environment.
I have almost eleven years of as a Commercial / Supply Chain / Purchase / Logistics / Export / Import / Domestic / DGFT / Documentation.
Timeline
Business Development Manager
Continental Carriers Pvt Ltd
2021.04 - Current
INSTITUTE OF CHARTERED AND SHIP BROKERS-ICS MUMBAI
2021-04
IATA DG TRAINING
2020-01
Team Leader
Dachser India Pvt Ltd
2017.10 - 2021.04
Assistant Manager
Logistics Integrator India Pvt Ltd
2013.09 - 2017.09
Sr_Executive (Shipping)
Ben Line Agencies (India) Pvt Ltd
2011.02 - 2013.08
Shipping Executive
Interocean Shipping India Pvt Ltd
2008.08 - 2011.01
Bachelor of Commerce - Advance Accountancy
Tolani Commerce College
2006.06 - 2009.03
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