Gaurav Thakur
Sault Ste. Marie
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to the company's growth.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Badash
06.2022 - Current
- Managed logistics operations for package deliveries, implementing optimized delivery routes that reduced delivery times by 20%
- Delivered packages in a timely manner, providing exceptional customer service
- Coordinated with team members to ensure effective collaboration and timely deliveries
Supervisor
Intercom
01.2023 - 04.2024
- Led and optimized communication systems, ensuring smooth operations across multiple departments
- Managed the logistics of intercom delivery services, ensuring on-time and accurate distribution
- Supervised a team of 15 employees, implementing process improvements that resulted in a 15% increase in operational efficiency
Convenience Store Manager
Circle K
07.2020 - 05.2022
- Directed daily operations of the convenience store, overseeing inventory management, employee scheduling, and customer service operations
- Achieved a customer satisfaction rate of 95% through proactive issue resolution and staff training
- Managed and mentored a team of 10 employees, fostering a positive and efficient work environment
Cashier
Chummy Grill
02.2019 - 06.2020
- Managed cash transactions and ensured the accuracy of daily records
- Supervised a team of 10, ensuring high-quality customer service and operational efficiency
Food Server
KFC
01.2018 - 11.2019
- Delivered outstanding customer service in a high-paced environment, contributing to a positive dining experience
- Worked collaboratively with the team to maintain smooth restaurant operations
Education
Bachelor of Business Administration -
Algoma University
01.2023
Skills
- Quick Learning Ability
- Advanced analytical and problem-solving abilities
- Proven leadership and team management experience
- Effective communication and interpersonal skills
- Detail-oriented with a focus on process optimization and efficiency
- Collaborative Teamwork
- Multitasking capacity
Reference
- Himanshu Sharma (705) 542-1645, (Production Worker, Tenaris)
- Rajveer Kalra (705) 971-9772, (Production Worker, Tenaris)
- Aaye Wang Rakhu (204) 894-1361, Chartered Accountant, R N. Hill Chartered Accountant Group
- Heena Mahajan (705) 975-2072, (Customer Helpline Attendant, Concentrix, Hamilton)
Timeline
Supervisor
Intercom
01.2023 - 04.2024
Delivery Driver
Badash
06.2022 - Current
Convenience Store Manager
Circle K
07.2020 - 05.2022
Cashier
Chummy Grill
02.2019 - 06.2020
Food Server
KFC
01.2018 - 11.2019
Bachelor of Business Administration -
Algoma University
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