Seasoned Service Delivery Lead with 14 years of extensive experience in Financial Crime and Compliance. Proven expertise in managing and delivering robust compliance solutions, mitigating financial crime risks, and ensuring regulatory adherence. Adept at leading cross-functional teams, optimizing processes, and enhancing client satisfaction in high-stakes environments.
Overview
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1
Certification
Work History
Assistant Vice President
Genpact
- Current
Monitor the financial performance of a designated area, ensuring alignment with budgetary targets and promptly reporting any variances to management
Strategically anticipate and plan for business growth, including infrastructure and resource requirements, while collaborating with relevant teams to ensure alignment
Collaborate with Business Development, Solutioning, and Sales teams on commercial activities, pricing strategies, and deal negotiations to achieve process targets
Demonstrate leadership in team management by setting vision, direction, and culture, managing performance and career growth
Oversee and coordinate the activities of assigned teams to ensure efficient execution consistent with operational procedures and policies
Engage with stakeholders across Business, Technology, Risk, and Operations to drive and execute global projects, effectively communicating operational changes
Possess familiarity with AML/KYC regulations and industry standards (FSA, JMLSG, 4th EU Money Laundering Directive, MiFID, US PATRIOT Act, US Bank Secrecy Act, US Foreign Corrupt Practices Act (FCPA), and UK Bribery Act).
Manager: Periodic Review (AML)
RBS Business Services, India
- Current
Daily calls with Change Team, Stakeholders and Other teams related to drafting Process documents, SOP and other training documents
Develop and maintain develop plan for direct reportees
Conduct monthly meetings to review their performances
Take interviews for Analyst and Senior Analyst positions
Execute and manage process strategies and contribute towards achieving process targets
Perform CDD, EDD and validate Suspicious Activity raised by Team members
Draft controls for effective QA and update the same on regular intervals parallel to amendments in the process, supports RQM, GQM in drafting their quality papers
Understanding of the end to end KYC and client on-boarding processes Familiarity with AML/KYC regulations and industry guidelines (FSA, JMLSG, 4th EU Money Laundering Directive, MiFID, US PATRIOT Act, US Bank Secrecy Act, US Foreign Corrupt Practices Act (FCPA) and UK Bribery Act) Understanding of Control, Compliance/AML and Investigation functions in the banking industry
Make sure Team adhere SOP to identify and verify the existing customer of the Bank as per the latest guidelines provided by Regulators
Owing to my experience, been organizing Certified Anti-Money Laundering Specialist (CAMS) study group sessions as a lead representative in Delhi facility.
Customer Service Assistant
Sainsbury
London
Management of promotions and offers introduced by the company
Coordinated with the head office on stocks and new products
Honed expertise in retail business and supported each individual and ensured that every department was a big attraction for shoppers and contributed to overall store profitability.
Process Developer
Genpact (BUPA)
Delhi
Supervised the team of highly competitive and motivated young professionals
Liaison for continuous business improvement plans for effective and efficient operations and delivered quality output to the clients
Honed expertise in Six- Sigma project to increased the quality of the claims and productivity of the peers
Handled data processing, data reporting, data modelling and regression analysis was also a part of the work
Merit of working on quality tools like Pareto Chart, Run Chart, Box- Plot and Fishbone to increase the quality of overall process.
Education
M.Sc. (IB & Finance) -
University of Dundee, UK
01.2010
B.A. (Eco Honours) -
University of Delhi
01.2006
XII -
CBSE Board
01.2003
Skills
Ms Office (Word, Excel, PowerPoint, Access)
Equifax, Thunderhead, CRM Tool, World Check, Business Object
Certification
Certified Anti Money Laundering Specialist (ACAMS), 08/2015
Certified in Anti Money laundering KYC module from Indian Institute of Banking and Finance
Accomplishments
Certified AML specialist by ACAMS (Aug’15).
Certified in Anti Money laundering KYC module from Indian Institute of Banking and Finance.