Gaurav Tyagi
New Delhi
Summary
Award-winning Account Manager at ResMed India with 15 yrs of Experience , adept in client-centric sales and brand creation, leveraged strong scientific foundations to pioneer B2B2C concepts, achieving over 120% sales growth. Recognized for exceptional relationship management and strategic market expansion, consistently outperforming sales targets through innovative approaches and effective sales presentations.
Overview
15
15
years of professional experience
Work History
Account Manager
ResMed India Pvt. Ltd.
Delhi
12.2021 - Current
- Consecutive 9-Time Award Winner for Exceptional Performance
- Demonstrated unwavering commitment to ResMed's values, driving outstanding results through scientific engagement, collaborative excellence, and sales objective achievement in assigned territories
- Pioneered innovative B2B2C concept in assigned territory, fostering business growth and expansion
- Consistently exceeded sales targets, achieving 120%+ sales growth over the last 2.9 years, with a remarkable 30% annual growth rate
- Ranked as the 2nd highest sales performer in the country, contributing significantly to regional success.
- Developed new revenue streams for ResMed India by creating new healthcare professional (HCP) relationships, channel partners, and rebate accounts.
- Fostered strategic relationships with India's prominent Key Opinion Leaders (KOLs) in the sleep and respiratory business, including Prof. Dr. J.C. Suri and Dr. Sanjay Manchanda.
- Participated actively in industry conferences and seminars for knowledge sharing.
- Monitored competitor activities and analyzed pricing trends in the region.
- Analyzed regional sales performance data to develop actionable insights.
- Established relationships with key accounts in the region through personal visits and phone calls.
- Provided technical advice and support on product features and benefits to customers
- Ensured compliance with company policies and procedures related to regional sales operations
- Supported, trained, and motivated team of professionals to consistently meet annual goals for sales and production
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships
- Led, coached, and developed employees to achieve sales goals
- Held weekly meetings with each representative to talk one-on-one, resolve issues, and provide tailored training
- Penetrated new markets by investigating competitor products, services, and trends
- Coordinated with cross-functional teams to ensure effective execution of campaigns across multiple channels
- Collaborated with product management team for defining target audience segments for specific campaigns or initiatives
- Planned and coordinated events such as webinars and conferences aimed at generating more qualified leads
- Identified new opportunities for growth through market research and analysis
- Built relationships with key stakeholders to ensure successful implementation of initiatives
- Cooperated with sales and marketing divisions to develop implementation plans for new demand generation strategies, providing guidance and gathering feedback on approaches
- Conducted market research to identify potential new customers
- Identified customer needs by asking questions and advising on best solutions
- Drove sales of company products and services by meeting with customers using strategic and organized approach
- Addressed customer questions and concerns regarding products and services
- Participated in trade shows, conferences, and networking events to represent the company and attract new business
- Developed and executed strategic plans to penetrate new markets and acquire new clients
- Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction
Area Sales Manager
Novartis
Delhi
12.2018 - 11.2021
- To handle and increase the sales volume to 30 lakhs per month from my assigned area.
- To establish the concept of Arni in IP and in de novo HF patients.
- To track and increase the IPD and OPD sales of corporate hospitals and present its analysis to RBMs and the sales manager on a monthly basis.
- To establish the HF clinic in every corporate hospital.
- To disseminate the science of Arni through digital modes like WebEx, RTE, and Viva Engage calls.
- Heart failure disease area education meetings with paramedical staff, nurses, and technicians.
- Mentoring and onboarding of new joiners in the Novartis HF team.
- To launch the concept of a discharge checklist to ensure the early initiation of Vymada on discharge.
- Analyzing the sales trend of the Delhi team and presenting it to the sales manager on a monthly basis.
- Consecutive six-time Hats Off award winners for their commitment to Novartis values and demonstrating performance by driving scientific engagement and excellent collaboration.
- Global Heart Award winner in 2019 of the APMA Region.
- All-India Sales Championship Award winner in 2020.
- I received the highest rating from Novartis twice for driving sales, values, and behavior.
- I got appreciation for the first-ever digital corporate hospital chain meetings, like Max Hospitals and Narayana Hospital Group, across the country.
Senior Territory Business Executive
Novartis Health Care
09.2016 - 12.2018
- Responsible to Launch Novel Concept ARni (Vymada) to treat Chronic Heart Failure in Ghaziabad, Noida and East Delhi
- First in Class molecule Launch in the Management of CHF after Decades
- As Novartis was a new entrant in the cardiovascular segments, there is a need to establish a connection with DM cardiologists and CTVS.
- Launch Novartis as a company in the cardiovascular sphere.
- Ensure compliance and ethics of the company in every day-to-day work and activities.
- Building the grounds for future launches.
- Ensure that all top DM cardiologists should attend the international speaker meetings conducted in Delhi, despite their hectic schedule.
Territory Business Executive
Novartis Health Care Pvt. Ltd.
12.2013 - 09.2016
- Product Promoted: Galvus (vildagliptin) and Galvus-Met (vildagliptin + metformin).
- Meeting doctors on a regular basis so as to generate sales, stockist handling.
- Working in close proximity to make products available in institutions and major hospitals.
- Analysis of market trends in the diabetes market, competitor analysis, and studying the recent market developments.
- Briefing doctors about the research molecule, its preferred patient base, general side effects, and contraindications.
- Analysis of patient data to understand the preferred regimen of medication and the manner of progression of the disease.
- Organizing doctors' meetings to disseminate the concept of DPP-4 inhibitors.
- Handling and meeting Big KOL’s
- Developed all major Endocrinologist and Diabetologist of my area
- Increased sales of East Delhi from 30 lakhs to 50 lakhs
- Received all India Star TBE award for WDD campaign
Diabetes Care Advisor
Bristol-Myers Squibb India Private Ltd
05.2011 - 11.2013
- Product Promoted: Onglyza (Saxagliptin), Kombiglyze-XR (Saxagliptin +Metformin XR), Byeta (Exenatide)
- Meeting doctors on regular basis so as to generate sales, stockist handling
- Working in close vicinity to make products available in institutions and major hospitals
- Analysis of market trends in diabetes market, competitor analysis and studying the recent market developments
- Briefing doctors about the research molecule, its preferred patient base, general side effects and contraindications
- Analysis of patient data so as to understand the preferred regime of medication and manner of progression of the disease
- Organising training sessions, CMEs for doctors to disseminate the concept of DPP4 inhibitors
- Handling and meeting Big KOL’s
- Successfully launched Onglyza in DHS (Director of Health Services) in entire Delhi
- Increase sales of West Delhi Trade from 4 Lakhs to 10 Lakhs
- Launch Onglyza in Tihar Jail Hospital and got a order of Rs 1 lakhs
- Launched Onglyza in DDU and got order of 2 lakhs
- Launched Onglyza in SBI hospital and got order of 1.5 lakhs
- Successfully Liquidated Onglyza of Rs 25 lakhs in Railways Hospital in a year
- Launched Byeta, a High value therapy in Railways and got a first order of 2 lakhs
Business Executive
Biocon
04.2010 - 05.2011
- Products Promoted- Statix(Atrovastatin), Bestor(Rosuvastatin), Telimsat(Telmisartan) and Actiblok-IPR(Metoprolol Succinate)
- Implementing the company’s policies & meeting with the Cardiologist, Diabetologist, Endocrinologist, Nephrologist & Physicians
- Maintaining the supply chain
- Generated the demand of Statix and Actiblok-IPR from Holy Family Hospital in the very first Month
- Got ever highest Business in Holy Family Hospital in 2010
- Successfully Launched Bestor in my territory
- Got reward for consistent performance
Education
Masters of Marketing Management -
SDGI College of AICETE
Ghaziabad, UP01.2009
BSc (H) - Biotechnology
Jaipuria Institute
Ghaziabad, UP01.2007
Skills
- Brand Creation Expertise
- Client-Centric Sales Approach
- Strong Foundation in Scientific Concepts
- Business development
- Gap Analysis
- Distribution Management
- Budget Management
- Process improvement
- Customer relationship management
- Problem Resolution
- Performance Evaluation
- Data Forecasting
- Operation Enhancement
- Market Research
- Channel partnerships
- Effective sales presentations
Personal Information
- Date of Birth: 01/01/87
- Marital Status: Married
Timeline
Account Manager
ResMed India Pvt. Ltd.
12.2021 - Current
Area Sales Manager
Novartis
12.2018 - 11.2021
Senior Territory Business Executive
Novartis Health Care
09.2016 - 12.2018
Territory Business Executive
Novartis Health Care Pvt. Ltd.
12.2013 - 09.2016
Diabetes Care Advisor
Bristol-Myers Squibb India Private Ltd
05.2011 - 11.2013
Business Executive
Biocon
04.2010 - 05.2011
Masters of Marketing Management -
SDGI College of AICETE
BSc (H) - Biotechnology
Jaipuria Institute
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