Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Hi, I’m

Gaurav Upadhyay

Food Service Supervisor
Rewa,MP
Gaurav Upadhyay

Summary

Dedicated food service supervisor known for clear communication and dependable service leadership. Implemented team motivation strategies that supported top TripAdvisor performance. Manages training, workflow, and service standards to improve guest satisfaction and maintain food safety.

Experienced with overseeing food and beverage operations, ensuring high-quality service and customer satisfaction. Utilizes leadership skills to train and manage staff, enhancing productivity and morale. Strong understanding of inventory control and cost management, maintaining efficient and profitable operations.

Overview

5
Languages
2
Certifications
6
years of professional experience

Work History

The Oberoi Rajgarh Khujraho

Food and Beverage Supervisor
10.2025 - Current

Job overview

  • • Supported daily operations while keeping team aligned with policies, procedures, and quality standards.
  • • Helped organize workflow priorities to keep productivity consistent and tasks completed on time.
  • • Trained new staff on job responsibilities, safety practices, and performance goals.
  • • Checked attendance, work output, and compliance to support dependable team performance.
  • • Resolved operational problems quickly to reduce disruptions and keep service moving.
  • • Strengthened team efficiency by reinforcing procedures and supporting process consistency.
  • • Applied leadership and problem-solving skills to keep teams productive and workflows organized.

The Leela palace Udaipur

FOOD SERVICE SUPERVISOR
11.2023 - 10.2025

Job overview

  • Elevated the restaurant to #1 on TripAdvisor, driving increased patronage and positive reviews.
  • Oversaw daily operations in high-volume food service environment to ensure smooth workflow.
  • Managed store operations to ensure efficient service and compliance with health regulations.
  • Inspired team members to improve service quality and maintain high standards.
  • Managed inventory and supply ordering processes to maintain optimal stock levels.
  • Resolved guest complaints by implementing effective problem-solving strategies.

Trident Hotels

FOOD AND BEVERAGE ASSOCIATE
04.2022 - 10.2023

Job overview

  • Achieved #1 ranking on TripAdvisor for Trident through outstanding service and guest satisfaction.
  • Delivered food and beverages to customers promptly, enhancing overall satisfaction.
  • Resolved customer issues with friendly, knowledgeable service, improving guest experience.
  • Recognized by management for delivering exceptional customer service consistently.
  • Maintained cleanliness of dining area and service stations, ensuring compliance with hygiene standards.
  • Managed bar inventory for banquet events, ensuring accurate stock levels and seamless operations.
  • Utilized software tools to optimize performance and streamline operational processes.
  • Created positive learning environment that fostered teamwork and sportsmanship among players.

ITC Maratha

INDUSTRIAL TRAINEE
12.2020 - 03.2021

Job overview

  • Maintained cleanliness and organization of food preparation areas to ensure compliance with safety standards.
  • Participated in training sessions to adopt best practices in food safety procedures, enhancing overall service quality.
  • Assisted in maintaining cleanliness and organization of food preparation areas.

Education

Sihm Telangana
Telangana

Bachelor of Science from Tourism And Hotel Management
03.2022

University Overview

Gyanasthali Vidyala
Rewa Mp

High School Diploma
04.2017

University Overview

Skills

Food safety standards

Inventory management

Banquet operations and beverage service

Menu planning efficiency

Cost control strategies

Leadership and staff training

Time management and problem solving

Service evaluation

Casual dining management

Certification

TripAdvisor's number one yearly highest name and recognition, Diageo World Bartender Day challenge winner, Oberoi Quarter's best team award

Accomplishments

Accomplishments
  • TripAdvisor's number one yearly highest name and recognition
  • Diageo World Bartender Day challenge winner
  • Oberoi Quarter's best team award
  • Employee of the month at Leela Palace

Timeline

Food and Beverage Supervisor
The Oberoi Rajgarh Khujraho
10.2025 - Current
FOOD SERVICE SUPERVISOR
The Leela palace Udaipur
11.2023 - 10.2025
FOOD AND BEVERAGE ASSOCIATE
Trident Hotels
04.2022 - 10.2023
INDUSTRIAL TRAINEE
ITC Maratha
12.2020 - 03.2021
Gyanasthali Vidyala
High School Diploma
Sihm Telangana
Bachelor of Science from Tourism And Hotel Management
Gaurav UpadhyayFood Service Supervisor