Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Personal Traits
Affiliations
Languages
Timeline
Generic
GAURAV UPRETI

GAURAV UPRETI

Delhi

Summary

Sales Executive with 3 years of experience in the ERP software industry, skilled in driving sales growth, building strong client relationships, and delivering tailored software solutions. Expertise in identifying client needs, presenting ERP solutions, and managing the full sales cycle from lead generation to closing. Adept at conducting product demonstrations, negotiating contracts, and collaborating with cross-functional teams to ensure customer satisfaction and successful software implementation. Proven track record of exceeding sales targets and driving long-term business success for clients across various industries. Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

3
3
years of professional experience

Work History

Sales Executive

MARG
09.2021 - Current
  • 50+ dealers are working with me
  • Cross-sold additional products or services based on customer needs.
  • Developed and maintained relationships with key customers to ensure customer satisfaction.
  • Ensured compliance with all applicable laws and regulations related to selling practices.
  • Give product demonstration to customer and training
  • Maintain accurate and up-to-date records of sales, customer feedback, and other relevant information
  • Responding to Channel partners regarding service enquires via phone, E Mail
  • Provide training to channel partner and make sure they will get technical support
  • Generating leads from cold calling and offering solution and support
  • Coordinate with IT team regarding development (As per market required) and bugs resolving
  • Updated and maintain all sales related documents
  • Maintain relationship between channel partner and company
  • Excellent Set up meetings with potential clients and listen to their wishes and concern
  • Prime focus to make more and more dealer as my regular customer
  • Tracking sales orders to ensure that they are schedule and sent out on time
  • Actively seek out new sales opportunities through CRM and cold calling
  • Converting enquiries into sales opportunities
  • Sending proper quotations to the client
  • Maintained good relations with existing and new clients
  • Regular follow-ups with the clients
  • Gather feedback from customer or prospects and share with internal team
  • Collaborate with team members to achieve better results
  • Monitored market trends and competitor activity to adjust sales strategies accordingly.
  • Established long-term relationships with key contacts at client companies.
  • Developed and maintained relationships with clients to increase sales revenue.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Participated in regular training sessions on new products, services, and industry trends.
  • Generated leads through cold calling, networking, and referrals.
  • Created customized presentations for potential customers based on their requirements.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Priced out products for customers and drew up sales paperwork.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Advised customers on best practices when using company products or services.
  • Listened to customers to understand needs and refer to optimal services.
  • Monitored competitor activity and pricing strategies to adjust accordingly.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Replenished and arranged items to maintain appearance.
  • Generated daily reports on sales activities for management review.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Addressed customer questions and concerns regarding products and services.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Produced sales documents, finalized deals and filed records.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Performed cold calls to prospective customers to introduce company offerings.
  • Assisted in developing sales strategies and setting targets for different accounts.
  • Worked with fellow sales team members to achieve group targets.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Identified areas of improvement within existing processes and procedures.
  • Negotiated deals and handled complaints or objections.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Operated register, handled cash and processed credit card transactions.
  • Cultivated productive relationships with existing customers through exceptional follow-up after sales.
  • Prepared and delivered appropriate presentations on products and services.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Worked effectively in team environments to make the workplace more productive.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Developed key customer relationships to increase sales.

Education

MA -

IGNOU Indira Gandhi National Open University
04-2023

BA -

DU SOL (School Of Open Learning University Of Delhi)
06-2020

Senior Secondary -

UBSC ( Board Of School Education Uttarakhand ))
03-2016

Higher Secondary -

UBSC ( Board Of School Education Uttarakhand)
03-2014

Skills

  • MS-Office
  • MARG ERP-9 Software
  • Typing Speed (35 words per minute in English)
  • Communication (Verbal and Written)
  • Target market identification
  • Customer Service
  • Team Work
  • CRM Software
  • Decision Making Skills
  • Critical Thinking
  • Problem Solving
  • Analytical Ability
  • Sales and market development
  • Business development and planning
  • Sales funnel management
  • Lead prospecting
  • Lead database management
  • Goals and performance
  • Influencer marketing
  • Sales forecasting
  • Marketing initiatives
  • Digital marketing strategies
  • Product promotions
  • Lead Generation

Languages

  • English
  • Hindi

Personal Information

  • Date of Birth: 19/08/1999
  • Gender: Male
  • Marital Status: Unmarried

Personal Traits

  • Ability to work hard constancy and loyalty to my company.
  • Highly motivated and eager to learn new things and willingness to take up challenges with a positive frame of mind.
  • Strong motivational and leadership skill.
  • Excellent communication skill in written and verbal.

Affiliations

Top Sales Performer –
MARG ERP| 2023

  • Recognized as a top performer, achieving 120% of sales target in Q3 and Q4.
  • Awarded “Employee of the Month” three times for consistently exceeding monthly sales goals.

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Sales Executive

MARG
09.2021 - Current

MA -

IGNOU Indira Gandhi National Open University

BA -

DU SOL (School Of Open Learning University Of Delhi)

Senior Secondary -

UBSC ( Board Of School Education Uttarakhand ))

Higher Secondary -

UBSC ( Board Of School Education Uttarakhand)
GAURAV UPRETI