Dynamic professional with expertise in venue operations and marketing, honed at DELL Technologies. Proven track record in enhancing product strategies and coordinating cross-functional teams. Skilled in client servicing and effective communication, driving successful sponsorship activations. Recognized for punctuality and problem-solving, consistently achieving goals with a positive mindset.
Overview
4
4
years of professional experience
Work History
Sales And Marketing
DELL Technologies
05.2024 - Current
Conducted daily follow-ups with partners regarding sellout, stock levels, and promotional support options.
Coordinated cross-departmental activities among sales, marketing, finance, and logistics teams.
Collaborated with sales and marketing leaders to improve product selection and promotional strategies.
Venue Operation Manager
Rackonnect Badminton Arena
02.2023 - 05.2024
Hospitality, Housekeeping, Management of Electrical, Electronic, Water supply & other essential services.
Handling the stock & warehouse with all the linen & other material.
Handling all the budgets and accounting transaction.
Facility Manager
Yonex Badminton Open Tournament 2023
Delhi
12.2022 - 01.2023
Part of the team which prepared the budget, RFP (Request for proposal), draft contracts & finalized vendors.
Taking care of pre preparation of zone before guests/athletes arrived in stay area.
Timely inspection of rooms & other amenities required in the operation.
Instructing the vendors as per the required maintenance levels.
Maintaining timely follow up of guest suggestions from different countries.
Part of the team for checking the equipment, chemicals, facilities.
Handling the stock & warehouse with all the linen & other material.
Was responsible of replenishing the linen & sending it to the laundry.
Was the part of the team for bump-in & bump-out.
Accountable for the Taking Over & Handing Over the stadium.
Responsible for regular inspection & maintenance of the stadium.
Give regular feedback to the vendors, which include implementation of SLAs.
Venue Transport Coordinator
FIFA U-17 WOMENS WORLD CUP 2022
09.2022 - 10.2022
Serve as the primary point of contact for Internal customers - domestic and international, timely resolution of customer service inquires.
Serve as the primary point of contact for internal stakeholder groups, providing support for reporting request, and invoice recovering.
Ensure the supplier vehicles and drivers operate with the highest levels of safety, adhering to all local and national regulations and in compliance with all contractual terms and conditions.
Coordinate and oversee all ad hoc transportation requests - which may include VIP rentals and support.
Carry out routine vehicle inspections as per approved check list.
Monitor vendor performance and escalate issues as required.
Advise any kind of operational disruption, incident/accident immediately to the Manager and ensure incident reports are circulated within 24 hrs.
Ensure that the vendor implements a proactive, planned and structured approach to the maintenance of fleet vehicles and ensuring all vehicles used are fit and the employee experience is of a high standard.
To take the lead in resolving unforeseen problems as they arise ensuring appropriate resolution of these and to utilize the learning to plan for future similar scenarios.
To work in a safe and effective manner at all times.
Assistant Venue Operations
Mumbai Indians
03.2022 - 06.2022
Spectators/VIP entry control, Ticketing, Seating, Parking and Management during the matches.
Stadium security, Hospitality, Housekeeping, Management of Electrical, Electronic, Water supply & other essential services.
Co-ordination with Police, Media, Sponsors, Broadcasting, TV Networks & other agencies.
Players, Umpires, Field of Play and VIP areas management.
Publicity and commercial services management.
Any other service required for proper conduct of matches.
IPL 2022
Airport Operations
RFYS
Mumbai
12.2022 - 01.2022
2019-20 Nationals
Education
MBA -
IGNOU
04-2025
B Com -
Board of School Education Haryana
Bhiwani
01.2023
12th - Commerce
Board of School Education Haryana
Bhiwani
01.2020
10th -
Board of School Education Haryana
Bhiwani
01.2018
Skills
Marketing and sales
Sponsorship activation
Client servicing
B2B and B2C strategies
Venue and core operations
Positive mindset
Punctuality
Self-motivation
Team orientation
Active listening
Microsoft Office proficiency
Effective communication
Problem-solving skills
Deadline management
Disclaimer
I hereby assure that all the statements made in the CV are true to best of my knowledge and belief.
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