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Associate Principal Engineer

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Detail-oriented Quality Assurance Professional with expertise in Food Safety Management Systems and ISO 22000:2018 compliance. Led quality audits and fostered team collaboration to strengthen food safety and regulatory adherence. Experienced in HACCP principles and documentation management.

Dedicated customer service professional with proven experience in hospitality and e-commerce, specialising in complaint resolution, client support, and digital communication. Skilled in handling customer inquiries across email, chat, and social media platforms, with a strong record of improving satisfaction and retention. Confident using Microsoft Office, Google Workspace, and e-commerce platforms to deliver efficient support in remote environments.

Results-driven Customer Success and Data Operations Analyst with 12 years of experience in SaaS data platforms and CPG client support. Expertise in resolving data quality challenges, enhancing platform usability, and providing actionable insights to boost client adoption. Proven ability in cross-functional collaboration and global mentorship, with a focus on process improvements that streamline operations and elevate customer experiences.

Experienced logistics and customer service professional with a strong background in order management, logistics coordination, and process improvement. Proven track record in enhancing productivity, managing cross-functional teams, and exceeding performance metrics.

GAURAV VERMA

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Senior Exective(Customer Support & Sales)

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Senior Exective(Customer Support & Sales)

CS ASSOSCIATE

Bachelor of Technology (ECE) -

Class 12 -

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