Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Gaurav yadav

New Delhi

Summary

Dynamic Technical Support Representative with Concentrix India, skilled in financial analysis and customer service. Successfully resolved complex issues while maintaining compliance with regulations. Proficient in Microsoft Excel, I enhanced team efficiency through effective communication and collaboration, contributing to the implementation of impactful compliance training programs. Proficient compliance analyst successful at creating and establishing evaluation and training initiatives that drive compliance improvements. Experienced professional with high integrity and a focused mindset. Offering several years' experience and looking for a challenging new role with long-term potential.

Overview

2
2
years of professional experience

Work History

Technical Support Representative

Concentrix india
New Delhi
08.2023 - 08.2025
  • Reviewed and organized financial statements for compliance with regulations.
  • Assisted in preparing audit documentation and supporting schedules for review.
  • Maintained accurate customer records and updated information in the database regularly.
  • Resolved complaints and issues through effective communication and problem-solving skills.
  • Collaborated with teams to implement compliance training programs.

Education

BBA - Bachelor of Business Administration

Indira Gandhi University Meerpur
Haryana
07-2025

High School Diploma -

Veer Public School
New Delhi
04-2020

Skills

  • Financial analysis
  • Customer service
  • Microsoft Excel
  • Technical support
  • Complaint resolution

Affiliations

  • Clubs & Societies
  • Esports / Competitive Gaming
  • Reading Groups or Book Clubs
  • Cultural Clubs / Organizations

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Technical Support Representative

Concentrix india
08.2023 - 08.2025

BBA - Bachelor of Business Administration

Indira Gandhi University Meerpur

High School Diploma -

Veer Public School
Gaurav yadav