Gaurav yadav
New Delhi
Summary
Dynamic Technical Support Representative with Concentrix India, skilled in financial analysis and customer service. Successfully resolved complex issues while maintaining compliance with regulations. Proficient in Microsoft Excel, I enhanced team efficiency through effective communication and collaboration, contributing to the implementation of impactful compliance training programs. Proficient compliance analyst successful at creating and establishing evaluation and training initiatives that drive compliance improvements. Experienced professional with high integrity and a focused mindset. Offering several years' experience and looking for a challenging new role with long-term potential.
Overview
2
2
years of professional experience
Work History
Technical Support Representative
Concentrix india
New Delhi
08.2023 - 08.2025
- Reviewed and organized financial statements for compliance with regulations.
- Assisted in preparing audit documentation and supporting schedules for review.
- Maintained accurate customer records and updated information in the database regularly.
- Resolved complaints and issues through effective communication and problem-solving skills.
- Collaborated with teams to implement compliance training programs.
Education
BBA - Bachelor of Business Administration
Indira Gandhi University Meerpur
Haryana07-2025
High School Diploma -
Veer Public School
New Delhi04-2020
Skills
- Financial analysis
- Customer service
- Microsoft Excel
- Technical support
- Complaint resolution
Affiliations
- Clubs & Societies
- Esports / Competitive Gaming
- Reading Groups or Book Clubs
- Cultural Clubs / Organizations
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Technical Support Representative
Concentrix india
08.2023 - 08.2025
BBA - Bachelor of Business Administration
Indira Gandhi University Meerpur
High School Diploma -
Veer Public School
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