Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Major Projects
Languages
References
Timeline
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Gauravdeep Singh

Gauravdeep Singh

Chandigarh

Summary

Dynamic and seasoned in global business delivery, advisory, and autonomous operations, I bring nearly two decades of expertise to the table. My forte lies in crafting strategic IT solutions and orchestrating enterprise transformations that seamlessly blend innovation with operational efficiency. With a proven track record of spearheading intricate projects and offering top-level advisory, I thrive in bridging the gap between technical intricacies and business imperatives. As a visionary leader adept at navigating complex landscapes, I am poised to drive your organization's success to new heights through tailored, forward-thinking solutions. Let's connect and explore how my leadership can propel your organization towards unparalleled growth and excellence.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Delivery Head

XenonStack Private Limited
04.2024 - Current
  • Implemented process improvements to reduce cost and improve overall efficiency of the delivery process.
  • Monitored customer service levels to ensure high standards were maintained throughout all aspects of the delivery cycle.
  • Developed and implemented a comprehensive delivery strategy to ensure successful product launches.
  • Developed key performance indicators related to delivery performance metrics such as turnaround times, accuracy rates.
  • Maintained close contact with customers during the delivery process in order to respond quickly to any issues or changes in requirements.

Jt. Chief Technology Officer

National Institute for Smart Government (NISG)
10.2022 - 11.2023
  • Led the design, development, and deployment of enterprise-wide software applications to support business objectives.
  • Researched emerging technologies in order to recommend improvements that could benefit the organization.
  • Collaborated with vendors on hardware and software procurement decisions in order to maximize cost savings while meeting quality standards.
  • Conducted regular reviews of existing systems to identify areas for improvement or optimization.
  • Facilitated communication between technical teams by providing clear direction on project goals.

Sr. System Analyst

Government of Haryana
02.2020 - 09.2022
  • Collaborated with IT teams on the development of applications based on business requirements.
  • Developed detailed project plans outlining tasks, deadlines and resources needed for successful implementation of projects.
  • Prepared cost and benefit analyses to support decision-making regarding potential solutions.
  • Translated business objectives into measurable success criteria that could be tracked over time.
  • Reviewed system design specifications for completeness, accuracy, consistency, traceability and usability.
  • Determined opportunities to improve workflow by adding and modifying processes, revamping use cases for each initiative and creating new components for each functional area.

Consultant-Technology Management

National Institute for Smart Government (NISG)
02.2016 - 02.2022
  • Evaluated existing systems and processes against industry best practices to enhance efficiency.
  • Analyzed complex information from multiple sources to identify patterns or trends.
  • Provided recommendations based on quantitative data analysis regarding strategic direction.
  • Reviewed existing policies and procedures to suggest necessary improvements.
  • Advised senior management on strategic planning, financial forecasting, budgeting, operations optimization, organizational design, process reengineering .
  • Drafted proposals outlining solutions to identified issues in the organization.

Manager- IT & Systems

Quark city India Private Limited
03.2009 - 03.2010
  • Performed troubleshooting activities as needed in order to resolve technical issues quickly and efficiently.
  • Designed disaster recovery plans to minimize downtime due to system failures.
  • Created a budget for IT operations including hardware, software, personnel costs and third-party services.
  • Analyzed existing information systems and identified areas for improvement in terms of reliability, performance and scalability.
  • Oversaw the installation of new hardware and software systems and provided technical support when needed.
  • Performed regular maintenance activities on computer equipment to prevent malfunctions.
  • Developed and implemented an IT strategy to achieve the organization's business objectives.

Teach Lead - IT & Systems

Sebiz InfoTech Ltd and also known as NetSmartz LLC
02.2007 - 03.2009
  • Developed and implemented an IT strategy to achieve the organization's business objectives.
  • Collaborated with external consultants on projects requiring specialized knowledge or expertise.
  • Managed a team of software developers, database administrators and system engineers.
  • Performed regular maintenance activities on computer equipment to prevent malfunctions.

Sr. System Administrator

A-One Technologies Private Limited
01.2005 - 02.2007
  • Collaborated with other teams to develop solutions for various projects.
  • Set up user accounts, permissions and passwords and defined network policies and procedures.
  • Analyzed system logs to identify suspicious activities or anomalies.
  • Maintained inventory of hardware assets including servers, laptops, desktops.
  • Provided guidance on best practices related to system administration procedures.
  • Coordinated with vendors for equipment procurement and support.
  • Provided technical assistance to end-users on various issues.

System Analyst

Cleardeal Consultants Private Limited
05.2005 - 01.2007
  • Analyzed system performance metrics such as response time and throughput capacity to optimize system operations.
  • Collaborated with developers, designers, business analysts, project managers, IT staff members to ensure successful implementation of projects.
  • Created detailed documentation including flowcharts, diagrams, and manuals to explain system design specifications.

Education

MBA -

Punjabi University, Patiala
01-2012

MCA -

Kurukshetra University, Kurukshetra
01-2006

MSc (IT) -

Panjab University, Chandigarh
01-2005

BCA -

Punjab Technical University, Jalandhar
01-2003

Skills

  • Strategic project planning
  • Business process improvement
  • Product Management
  • Stakeholder Management
  • Service Delivery & Delivery Management
  • Business process re-engineering
  • Business Analysis
  • Program Management
  • People Management
  • Operational Excellence
  • Distribution Coordination
  • Requirements Gathering
  • Infrastructure Management
  • Budget Administration
  • Project Scheduling
  • Continuous integration
  • Performance Appraisal
  • Service Level Agreements

Certification

  • Certified ScrumMaster® (CSM®)
  • Agile Project Management Tools: Jira, Trello, Asana, Zoho, and Beyond

Affiliations

As a multifaceted individual, I thrive on balancing diverse aspects of life. Whether it’s excelling in my career, pursuing hobbies, or maintaining meaningful relationships, I approach each facet with passion and dedication.

Accomplishments

  • Government Recognition: Awarded by the Government of Haryana for government process reengineering.
    Implemented a successful Human Resource management system.
  • Haryana Police Acknowledgment: Recognized for implementing an emergency response system in the state.
  • Staff Selection Commission Acknowledgment: Recognized for implementing recruitment system with single registration in the state of Haryana

Major Projects

Project Title: Human Resource Management System for KAUSAL ROZGAR NIGAM, Govt. Of Haryana
Main Features: Implemented a transparent and IT-enabled system to address employment exploitation issues, ensuring fair deployment of contractual manpower across government departments and private organizations.
Project Title: One Time Registration Portal – CET (HSSC)
Main Features: Developed a web-based platform for jobseekers to register for government job enrollment, streamlining the registration process managed by the Haryana Staff Selection Commission.
Project Title: SAMARPAN-A Unique Volunteer Program of Haryana
Main Features:  SAMARPAN, a volunteer program engaging residents in social upliftment activities, ensuring effective coordination and stakeholder engagement.
Project Title: Issue Management System (DITECH)
Main Features: Managed project delivery and service, including system requirement analysis, architecture design, and coordination with development and support teams for an issue resolution portal.
Project Title: Online Portal for State Admission & Fee Committee
Main Features: Implemented an online portal facilitating admission and fee regulation for technical education institutions in Haryana, ensuring streamlined processes and transparency.
Project Title: Digital Secretariat
Main Features:  Managed project delivery and system architecture design for an online inventory request portal, facilitating efficient district administration services.
Project Title:  Emergency Response Management System
Main Features: Implemented emergency response system to ensure safety and security across districts.
Project Title: State Wide Area Network (SWAN)
Main Features: Upgraded and monitored State Wide Area Networks (SWAN) infrastructure to enhance connectivity and efficiency across departments.
Project Title: Haryana State Data Center (HSDC)
Main Features:  Revamped technical architecture and implemented solutions for the State Data Center to support e-Governance initiatives.

Languages

English
First Language

References

References available upon request.

Timeline

Delivery Head

XenonStack Private Limited
04.2024 - Current

Jt. Chief Technology Officer

National Institute for Smart Government (NISG)
10.2022 - 11.2023

Sr. System Analyst

Government of Haryana
02.2020 - 09.2022

Consultant-Technology Management

National Institute for Smart Government (NISG)
02.2016 - 02.2022

Manager- IT & Systems

Quark city India Private Limited
03.2009 - 03.2010

Teach Lead - IT & Systems

Sebiz InfoTech Ltd and also known as NetSmartz LLC
02.2007 - 03.2009

System Analyst

Cleardeal Consultants Private Limited
05.2005 - 01.2007

Sr. System Administrator

A-One Technologies Private Limited
01.2005 - 02.2007

MBA -

Punjabi University, Patiala

MCA -

Kurukshetra University, Kurukshetra

MSc (IT) -

Panjab University, Chandigarh

BCA -

Punjab Technical University, Jalandhar
Gauravdeep Singh