Gaurav Omprakash Karnaney

• Lead a team overseeing proprietary sourcing databases and served as the administrator for the Salesforce Database, ensuring data security and compliance.
• Manage a client-facing portal offering data and insights on outsourcing transactions and GBS/shared service centers.
• Provide data support for Everest Group service lines through Excel-based dashboards and data-driven trend analysis.
• Establish and maintain relationships with customers and suppliers, contributing to smooth operations and continuous improvement.
• Accurately draft plans and budgets to provide essential resources for seamless business operations.

Key accomplishments:

• Optimized tracking processes, resulting in a 25% reduction in effort and a 40% increase in output while ensuring timely delivery and adherence to quality standards.
• Implemented cross-training initiatives for enhanced team agility and performance.
• Conceptualized and developed the Revenue Forecast model, introduced new data offerings, and built SharePoint intranet pages for improved communication and collaboration.

• Established and led the Automation CoE team, achieving over 5,000 hours of annual savings and identifying $0.5 million in cost efficiencies.
• Enhanced the visibility of the automation team through innovative knowledge-sharing initiatives, including video tutorials, quarterly newsletters, knowledge sessions, and tool demos.
• Successfully managed stakeholders and mentored team members, ensuring the seamless execution and success of automation initiatives.

Key accomplishments:

• Conducted analysis of existing membership and user activity.
• Compiled insights from multiple Salesforce reports to develop a Dashboard for the Sales team.
• Developed multiple VBA-based web-scraping tools.
• Established a SharePoint page housing all automation-related information, including a request form with automated workflows.
• Created several apps on Zoho Creator with customized workflows and alerts.

• Authored syndicated and custom reports on global sourcing trends, RegTech, AI & data analytics, and digital banking.
• Enhanced the efficiency of the flagship quarterly report "Market Vista" by over 50% through strategic backend improvements, including direct linking with Salesforce, Excel formulas, automated pivots, and dynamic charts.
• Implemented real-time resource assessment to streamline resource management.
• Mentored, trained, and led team members, fostering a strong team culture and consistently delivering high-quality work.
• Successfully built a compelling business case for the establishment of an automation team, securing funding and resources

• Actively managed projects from client proposal through supplier RFI and pilot, ensuring seamless execution.
• Directly engaged with end clients, delivering actionable market insights, building robust relationships, and consistently providing high-quality service.
• Conducted primary and secondary research to furnish clients with insights, including supplier identification and benchmarking, best and next practices, as well as engagement and pricing models.

• Skillfully managed project pipelines, aligning with client objectives, scoping projects, estimating effort, managing expectations, and providing expert guidance and advisory services.
• Executed qualitative analysis encompassing industry and company research, business strategy evaluation, PESTLE analysis, Porter's five forces analysis, SWOT analysis, M&A analysis, due diligence, and competitive benchmarking.

• Managed high-priority/sensitive projects for partners, delivering high-quality work on time and within budget.
• Delivered financial benchmarking reports through basic financial ratios, providing insights that helped partners make informed decisions.
• End-to-end project management of daily reports, such as newsletters and triggers reports, detailed company profiles, industry analysis, and ad-hoc projects.

• Conducted rapid research on executive biographies, regular newsletters/reports, account activities to identify potential business development opportunities.