Gaurav Omprakash Karnaney

• Lead a team managing proprietary data assets and act as Salesforce Database Administrator, ensuring data security, governance, and compliance.
• Oversee a client-facing portal delivering data-driven insights on outsourcing transactions and GBS/shared service centers.
• Foster strong stakeholder partnerships to drive operational excellence, innovation, and continuous improvement.
• Develop and execute annual operational plans, assess budget requirements, and secure resources to enable seamless business operations

Key accomplishments:

• Implemented a 12-month structured learning journey for Associates and Senior Associates to strengthen functional and domain expertise.
• Launched an internal sourcing trends newsletter, promoting organizational capabilities and enhancing internal knowledge sharing.

• Established Data Products team, overseeing proprietary databases covering transaction intelligence, delivery centers, M&A, and market news.
• Manage a client-facing insights portal, delivering real-time data on outsourcing transactions and GBS/shared services.Acted as Salesforce Database administrator managing access and creation of new databases structures for proprietary databases
• Serve as Salesforce Database administrator managing access and creation of new databases structures for proprietary databases
• Develop excel-based dashboards to provide data-driven trend analysis

Key accomplishments:

• Streamlined data tracking operations, achieving a 25% reduction in manual effort and a 40% increase in throughput, with consistent quality and timeliness.
• Led training initiatives for enhanced team agility and performance.
• Developed a Revenue Forecast model, introduced new data offerings, and built internal SharePoint portals to enhance communication and transparency.

• Founded and led the Automation Center of Excellence (CoE), delivering 5,000+ hours in annual time savings and identifying $500K+ in cost efficiencies.
• Drove visibility and adoption of automation through knowledge-sharing—video tutorials, newsletters, demos, and enablement sessions.
• Managed cross-functional stakeholders and coached team members to ensure seamless execution of automation initiatives.

Key accomplishments:

• Developed VBA-based web scrapers for data collection processes.
• Launched a SharePoint page with workflows to streamline requests.
• Built multiple low-code apps on Zoho Creator with tailored workflows and real-time alerts.

• Authored high-impact research reports on global sourcing trends, RegTech, AI & data analytics, and digital banking.
• Improved production efficiency of "Market Vista" by 50% through automation and backend optimization (Salesforce integration, advanced Excel, dynamic dashboards).
• Streamlined resource management by implementing real-time capacity assessment tools.
• Mentored and trained team members, fostering a collaborative culture to ensure consistent delivery excellence.
• Secured executive buy-in for automation initiatives by building a robust business case, resulting in the formation of a dedicated automation team.

• End-to-end project management including RFP, supplier RFI, and pilot execution while ensuring timely and seamless delivery.
• Delivered actionable insights through primary and secondary research, including supplier identification, benchmarking, and evaluation of engagement and pricing models.
• Project pipeline management including scoping, effort estimation, resource allocation, and strategic advisory.
• Conducted qualitative analysis, including industry and competitive landscape assessments, M&A due diligence, and benchmarking.

• Skillfully managed project pipelines, aligning with client objectives, scoping projects, estimating effort, managing expectations, and providing expert guidance and advisory services.
• Executed qualitative analysis encompassing industry and company research, business strategy evaluation, PESTLE analysis, Porter's five forces analysis, SWOT analysis, M&A analysis, due diligence, and competitive benchmarking.

• Assisted and delivered high-quality work to critical projects for leadership.
• End-to-end project management of daily reports, such as newsletters, company profiles, industry analysis, and ad-hoc projects.

• Conducted rapid research on executive biographies, newsletters/reports, account activities to identify potential business development opportunities.