Gaurav Kumar Sisodia
Team Lead
Noida
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Team Leader
Tech Mahindra Pvt. Ltd
Noida
2019.05 - Current
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching goals.
- Led team of 20 members while providing during my current job role.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
High -
UP Board
2011.04 - 2012.04
Intermediate -
UP Board
2013.04 - 2014.05
B.Sc -
MJPR University
2016.07 - 2019.07
Skills
Key performance indicators
Languages
English & Hindi.
Timeline
Team Leader
Tech Mahindra Pvt. Ltd
2019.05 - Current
B.Sc -
MJPR University
2016.07 - 2019.07
Intermediate -
UP Board
2013.04 - 2014.05
High -
UP Board
2011.04 - 2012.04
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