Gaurav Kumar Zala
Gandhinagar
Summary
Results-driven IT professional with experience in Server Administration, Data Security, Firewall, Scripts, and Backup Infrastructure. Proven ability to administer and manage complex server environments. Strong communication skills, effective problem-solving, and a quick learner of new technologies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Administrator
Orange Business Services
Gandhinagar
2024.05 - Current
- Monitored system performance to ensure proper operations.
- Troubleshot and resolved server hardware and software issues.
- Provided technical support for end-users related to server systems.
- Implemented virus protection measures on servers.
- Upgraded existing systems with new releases of operating systems and applications.
- Managed multiple remote sites by providing maintenance services over the internet or phone line.
- Assisted with the installation, configuration, and troubleshooting of Servers.
- Created scripts to automate common tasks such as patching or user account creation and deletion.
- Analyzed log files to identify potential security threats.
- Coordinated with vendors regarding hardware and software purchases.
- Deployed virtual machines using VMware vSphere technology.
- Executed regular maintenance activities on servers including defragmentation, disk cleanup.
- Evaluated system logs regularly to detect any suspicious activity or errors that require attention.
- Configured user accounts, permissions, and access rights.
- Supported various operating systems and server technologies.
- Monitored system upgrades, patches and new configurations.
- Managed employee access, security roles and permissions.
- Worked closely with end users to solve problems related to hardware and software.
- Worked independently while coordinating project work and support functions with other team members.
- Participated in on-call shifts for holidays and weekends in case of system or network-related emergencies.
- Uploaded, configured and managed antivirus detection software and email applications.
- Maintained documentation on configurations and maintenance using component labeling and technical diagrams.
- Delivered software patches to network computers and performed regular data backups to for optimum security compliance.
- Monitored network performance to determine adjustments needed.
- Designed, configured and tested computer hardware and operating system software.
- Planned, tested and supported high-availability infrastructures.
- Analyzed intricate server issues and supported large enterprise and business-critical applications.
- Promoted continuous improvement for IT governance processes.
Project Manager
GUVNL, VADODARA on payroll of Silver Touch Technologies Limited
VADODARA
2022.11 - Current
- Administering 70+ servers & 15000+ end users in a Windows/Linux environment
- Planning, implementing, and troubleshooting server roles, including AD, DNS, WSUS, and NMS servers
- DC monitoring, server hardware support, AD backup and restore
- Nagios and Centreon Monitoring server management
- Server security monitoring using Trend Micro Deep Security
- Pfsense & Trend Micro Web Security management
- WSUS server for server and desktop patching
- Group Policy management, replication monitoring, and troubleshooting
- SAN Storage and NAS Storage management
- Physical and VMware virtual server support
- Incident monitoring, resolution within SLA, and documentation
- Server firmware upgrade, RSA management, RAID configuration, and troubleshooting
- PowerShell scripting and scheduled task creation.
Wintel Administrator
GUVNL, VADODARA on payroll of NST Pvt Ltd
VADODARA
2021.10 - 2022.09
- Responsibilities include Server administration, server maintenance, and support
System Administrator
Shakti Computer Service
- Windows server administration & maintenance for Shakti Computer Service – 5 years
- Managing & administrating windows servers for multiple client of Shakti Computer
Head, Information Technology
Creations Jewellery Mfg. Pvt. Ltd.
Andheri East, Mumbai
- Server Administration & leading the information technology department.
Education
Masters in Information Management -
Welingkar Institute of Management Development & Research
Mumbai01.2016
Bachelors of Commerce -
Saurashtra University
Gujarat, India01.2006
HSC -
GSHSEB
Gandhinagar01.2003
SSC -
GSEB
Gandhinagar01.2001
Skills
- Windows Server 2022 / 2019 /2016
- Nagios
- Centreon
- Pfsense
- Trend Micro Web Security
- Trend Micro Deep Security
- AD
- DNS
- WSUS
- NMS
- IIS
- Web Site Updation
- Configuration Management
- Server Management
- Group Policy
- Server Backup
- Incident Management
- PowerShell Scripting
- Patch management
- Server monitoring
Certification
- AZ-900, Microsoft Certified: Azure Fundamentals
- SC-900, Microsoft Certified: Security, Compliance, and Identity Fundamentals
- Diploma in Computer Hardware & Networking (Solution World, Wipro Peripherals)
- Training of MCSE from CMS Training Institute Mumbai
- Pursuing Microsoft Azure Administrator
Personal Information
- Date of Birth: 12/08/86
- Nationality: Indian
- Marital Status: Married
Languages
English, Gujarati, Hindi, Marathi
Timeline
Server Administrator
Orange Business Services
2024.05 - Current
Project Manager
GUVNL, VADODARA on payroll of Silver Touch Technologies Limited
2022.11 - Current
Wintel Administrator
GUVNL, VADODARA on payroll of NST Pvt Ltd
2021.10 - 2022.09
System Administrator
Shakti Computer Service
Head, Information Technology
Creations Jewellery Mfg. Pvt. Ltd.
- AZ-900, Microsoft Certified: Azure Fundamentals
- SC-900, Microsoft Certified: Security, Compliance, and Identity Fundamentals
- Diploma in Computer Hardware & Networking (Solution World, Wipro Peripherals)
- Training of MCSE from CMS Training Institute Mumbai
- Pursuing Microsoft Azure Administrator
Masters in Information Management -
Welingkar Institute of Management Development & Research
Bachelors of Commerce -
Saurashtra University
HSC -
GSHSEB
SSC -
GSEB
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