GAURESH PARSHURAM BHOSLE
Thane (West)
Summary
Experienced IT professional with a proven track record in managing IT infrastructure, cloud technologies, and network security. Demonstrates expertise in tools such as Azure Active Directory, Office 365, Sophos Firewall, and Powershell scripting while excelling in vendor management and IT asset management. Adept at troubleshooting hardware and software issues, conducting ISO audits, and addressing VAPT vulnerabilities to enhance system security. Skilled in implementing backup solutions, configuring firewalls, and managing virtual environments to ensure seamless operations. Known for a positive attitude, adaptability, and a commitment to delivering perfection in every task undertaken.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Associate Cloud Engineer
Genzeon Technologies Pvt. Ltd.
04.2023 - 09.2024
- Handled Manage Service Engine ticketing tool
- Handled Snip IT Asset Management tool
- Managing IT Infrastructure
- Vendor Management
- Worked on Freshdesk ticketing tool
- Active Directory
- Managing O365
- Azure Intune Management
- Powershell Scripting
- Managing Azure Active directory and monitoring server health through Azure Monitoring also monitoring Severity alerts of the applications hosted on Azure
- Managing Network Infra (LAN,WAN, Wireless Network Management.)
- Firewall Management (Sophos Firewall)
- Worked on SnipIT Asset Management tool
- Participated as a part of Internal ISO Audit team
- Troubleshooted VAPT Vulnerabilities and blocked the unnecessary ports on Network
- Conducted IT Induction to all the new joiners and conducted training sessions for Internal Team members
- Worked on FortiEDR and Forti SD-WAN and managed our sites in different location
Technical Support Executive
Connectwise LLP
10.2022 - 03.2023
- Acronis Data Backup Management
- Managing O365 Admin Account
- Forti EDR Management
- Service Now Ticketing Tool Management
- Specialization in Connectwise Manage and Automate Tool
- Active Directory Management
- Powershell Scripting
- Managing and setting up Network Infra (LAN, WAN and Wireless.
- Through with routing and switching.
- Worked on Managing Forti SD-WAN.
IT Analyst
3M ANSR Global Tech. Centre LLP
04.2022 - 09.2022
- Laptop Imaging
- Managing O365 Admin Account
- Vendor Management
- Asset Management
- Providing End User Support
- Managing Crowdstrike Admin Account
IT Analyst
Cactus Communication Pvt. Ltd.
06.2020 - 04.2022
- Installation of AHK Utility software
- Configuring personal laptops of EOC's(Editors on Contract), ROC's (Reviewers on Contract) and installing MS teams, Configuring One Drive and Skype for Business
- Creating, Deleting and Updating user and group accounts on Active Directory also resetting the Passwords and unlocking the accounts of users
- Managing the admin profile of Sophos Endpoint Protection
- Installing Sophos Endpoint protection client in user's PC
- Taking data backups of departed users on common One Drive
- Migration of Blade servers and tower servers from one location to another
- Upgradation of Tableau Servers and client
- Configuring Genesys Softphone and working on issues with Telstra services
- Thorough with logging the call with Dell with regards to Laptop
- Troubleshooting OS issues and desktop applications
- Working on Office 365 Licensing and managing the admin portal of Office 365
- Troubleshooting Hardware issues of Laptop
- Have an over-all knowledge of Manage Engine Ticketing Tool
- Managing Azure Active Directory and managing azure data backup
Desktop Support Engineer
Dixit Infotech Services Pvt. Ltd.
11.2019 - 03.2020
- Troubleshooting Hardware issues of HP Z300 G1, G3 Systems
- Rebuilding the Fat Build systems, Thin Clients, Thin Builds
- Troubleshooting Software issues through radiate tool and also by taking the remote of the systems
- Increasing port speed of Cisco IP Phones
- Handling VMWare Horizon environments and assigning a user to a particular VDI
Executive
Veena Patil Hospitality Pvt. Ltd.
04.2016 - 11.2019
- System Management: -
- Maintenance of Desktop Systems and Laptops
- (Hardware as well as Software)
- Configuring and assigning local and network printers and also troubleshooting their issues
- Installing the software according to their suitable framework
- Troubleshooting all the Outlook Issues and configuring
- Configuring local and network scanners and troubleshooting their issues
- Installing Operating System in Laptops/Desktops (Windows 10, Windows 8 & 8.1)
- Installing basic softwares and Office Installation (Microsoft Office 2016 & 2013)
- Assigning Licenses wherever required
- Inventory Management, Maintaining Licenses, maintaining server inventory, Maintaining documentation of all the processes, User management
- Adding and removing of Laptop/Desktop to domain
- Active Directory/ Cloud (Azure) : -
- Creating, Deleting and Modifying User from AD i.e
- (Active Directory Domain Services)
- Creating Distribution and Security groups in Active Directory
- Creating OU (Organizational Unit)
- Managing Azure Active Directory and setting up conditional access for users
- Managing Azure Data Backup
- Managing VM's on Azure and creating VM's as per user requirements
- Managing Intune Management
- Antivirus: -
- Managing Antivirus (Symantec) and Blocking of USB ports through Symantec Endpoint Protection Manager
- Installing Symantec antivirus through Push Deployment Tool
- Licensing of Antivirus
- Office - 365: -
- Assigning licenses to new user through Office 365
- Configuring multi factor authentication through O365
- Allowing\Blocking spam mails through Office-365
- Allowing\Blocking the domains
- Forwarding the mails from one ID to another ID
- Tracking of Mails sender\receiving
- Firewall (Barracuda NG Firewall - F400): -
- Monitoring Network Traffic through Firewall and blocking particular websites or categories through firewall (Barracuda NG Firewall)
- Configuring Barracuda VPN on user's Laptop
- Terminating sessions which create traffic in network
- Generating daily reports of the network utilization and daily network usage summary
- Creating rules for allowing port numbers for a specific system, allowing specific web applications (Youtube, Facebook, Whatsapp, etc) for specific set of IP's
- Allowing\Blocking of Websites as well as domains
- Shared Drives: -
- Creating Common Drives and setting it up on user's PC
- Recovering Files or Folders from Azure Backup
- Setting up user rights for each and every file and folder
- Configuring Backup alerts on Azure Backup
- Others: -
- Configuring Fortinet Firewall and Access Points
- Creating Web-filtering policies on Fortinet Firewall
- Configuring Routers and switches
- Recovering files through File Storage Agent
- Managing Attendance machine software and giving user biometric access
- Worked on Ameyo internet calling also handling the administrative access
- Installing and Configuring Softphone (X-Lite) on user's PC
- Maintaining Vendor Management, maintaining server checklists and user entry and exit records
System Engineer
3i Infotech Consultancy Services Ltd.
06.2015 - 03.2016
- Servicing and Maintenance of Live Automation Project of 'Bharat Petroleum Corporation Ltd.' petrol pumps in Thane & Mumbai area
- Managing and troubleshooting server issues
- Managing and troubleshooting general system issues
- Troubleshooting software issues
- Creating and managing database of new users/employees
- Clearing Error Logs from POS (Point of Sale)
- 4G Installation
Education
B.Sc. (B.I.S.) - C, Office Tools, Computer Fundamental, Financial Accounting, Datastructure using C, OOPs & C++, C#, E-Commerce, Linux, Oracle, DBMS, VB.NET, Computer Organization, Operating System, JAVA, System Analysis & Design, S/W Engineering, Business Information System, Data Communication and Networking, ASP.NET, Project Work
YCMOU
05.2015
Hardware & Networking Engineer - Computer Application, Basic Computer Electronics, PC Hardware Support Skills, Operating System Support Skills, Networking Essentials, PD, MS Windows Server (Admin), CCNA, Linux Basics (Ubuntu), FSP
Jetking Infotrain Ltd.
10.2013
H.S.C. (Science) - Maths, Physics, Chemistry, Biology
Mumbai
Mumbai02.2011
MS-CIT - Computing Essentials
MSBTE
Thane, MH07.2009
S.S.C. - Maths, Science & Technology, IT
Mumbai
Mumbai03.2009
Skills
- Hard Work & Sincerity
- Flexibility
- Perfectionist
- Positive Attitude
- Keen in learning
- Ready to accept changes
Certification
- AZ-900
- AZ-104
- MS-900
- MS-102
- Fortinet Network Security Associate Level - 1
- Fortinet Network Security Associate Level - 2
- Fortinet Network Security Associate Level - 3
Languages
6,C2,6,C2,6,C2
Hobbies and Interests
- Trekking
- Reading
- Football
- Cricket
Personal Information
- Pan Number: BGPPB2944G
- Date of birth: 09/27/93
Hobbies and interests
- Trekking
- Photography
Timeline
Associate Cloud Engineer
Genzeon Technologies Pvt. Ltd.
04.2023 - 09.2024
Technical Support Executive
Connectwise LLP
10.2022 - 03.2023
IT Analyst
3M ANSR Global Tech. Centre LLP
04.2022 - 09.2022
IT Analyst
Cactus Communication Pvt. Ltd.
06.2020 - 04.2022
Desktop Support Engineer
Dixit Infotech Services Pvt. Ltd.
11.2019 - 03.2020
Executive
Veena Patil Hospitality Pvt. Ltd.
04.2016 - 11.2019
System Engineer
3i Infotech Consultancy Services Ltd.
06.2015 - 03.2016
B.Sc. (B.I.S.) - C, Office Tools, Computer Fundamental, Financial Accounting, Datastructure using C, OOPs & C++, C#, E-Commerce, Linux, Oracle, DBMS, VB.NET, Computer Organization, Operating System, JAVA, System Analysis & Design, S/W Engineering, Business Information System, Data Communication and Networking, ASP.NET, Project Work
YCMOU
Hardware & Networking Engineer - Computer Application, Basic Computer Electronics, PC Hardware Support Skills, Operating System Support Skills, Networking Essentials, PD, MS Windows Server (Admin), CCNA, Linux Basics (Ubuntu), FSP
Jetking Infotrain Ltd.
H.S.C. (Science) - Maths, Physics, Chemistry, Biology
Mumbai
MS-CIT - Computing Essentials
MSBTE
S.S.C. - Maths, Science & Technology, IT
Mumbai
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