Gauri Duddalwar

2023 February - Present
Tata Motors - TMLBSL
Sr. Cyber Security Supply chain Security Assurance Analysis

• Key Performance Indicators
• Reduction of supply chain security risks to acceptable levels
• Increasing Supply Chain Security assurance penetration
• Reduction of Supplier Information Security Incidents
• Compliance Status against regulations including Data Privacy and UNECE Regulation No. 155 - Cyber security and cyber security management system.
• Key Accountabilities and Responsibilities
• Identify, assess and reduce risks to a manageable level within JLR’s supply chain.
• Engage with suppliers identify, assess and agree on security improvements to
  acceptable levels of risk.
• Monitor on-going compliance of suppliers within defined schedules depending on
  the risk profile of the supplier.
• Ensure supply chain security risks are monitored and measured effectively and to
  raise concerns and interventions accordingly.
• Manage Key Performance and Risk Indicators to drive good security outcomes.
• Support colleagues and suppliers with subject matter expertise and support relating
  to supplier assurance and supply chain security risks.

• Team management and engage with the team to meet the given target and goals
• Examine products based on SOP/legal policies and respond to stakeholders/vendors based on process knowledge
• Also, Mentoring the teams as well as new joiner to help them understand the process
• Provides ideas for complex process improvements to enhance process efficiency, quality and customer experience
• As an additional effort, Primary POC for the whole team, Manage the team to meet the metrics while backing up root cause analysis on errors, engage with cross-functional as well as international teams to stay updated on node level, helping colleagues by solving their queries, Dive deep the pending data and highlight the daily reports/issues to leadership
• Also, working on multiple projects/ideas to innovate on the world-wide level for the process
• Innovated some ideas to clear up the bulk of pending issues
• Responsible for assisting associates queries related to the products based on the SOP
• Identifying errors done by the reviewers during classification & reporting
  the errors.
• In Q1'22 - Q3'22 been the four times top resolver on the WW level
• Also, Maintained 100% quality with no errors/mistakes for each month in 2021
• Recognized and rewarded each month since Q4'20 as top score holder on the node level.
• Mentored associates in the team and gave coaching and feedback to on regular
• Following up on errors reported & get RCA from reviewers.
• Collating month wise RCA data for errors reported.
• Identifying the error trends & patterns.
• Performing error analysis
• To make sure the ASIN’s processed are regulated as per laws, which mandates special requirements to be taken into consideration across globe.
• Helping new team members in processing.
• Preparing various daily production reports an publishing it on daily basis to the team.
• Preparing monthly production, error, dashboard reports of team and presenting to management.
• Responsible for carrying out error discussions on weekly basis for the errors occurred during week.
• Coordinating with team to achieve daily targets and meet SLA. basis