Gauri Gupta

• Worked as Project Lead of a Field Service Lightning project for Client Wabtec.
• Understanding of agile software development methodologies.
• Salesforce Configuration/Customization - User Interface, Tabs, Page Layouts, Dynamic Forms, custom fields, custom objects, formulas, validation rules.
• Enhanced existing functionality of FSL, creating fields to build a platform for clients to meet their business requirements.
• Proficiency in user and data management, sharing rules, permission sets, roles, and profiles.
• Developed and maintained Apex classes, triggers, and Lightning flows to enhance Salesforce functionality and meet business requirements.
• Collaborated and worked with the deployment team for data loading activities using Data Loader and Workbench.
• Involved in creating user stories and loading in Agile accelerator.
• Maintained system stability through regular testing, smoke testing, unit testing, and end-to-end testing after every release.
• Lead the UAT phase of the project after each sprint.
• Worked on deployment activities for every release by creating changesets, validating throughout environments before handing over to the deployment team.
• Worked on creating support document, pre-deployment steps, and post-deployment steps for the entire team.
• Also provided technical support to the client/end users as project in new phase of project, and after every release.
• Delivered demo to client before every release.

Skilled in Lightning Web Components

• Worked on overseas client and managed their application
• Solved the feedbacks created by end users with SLA of 95%+
• Analysis and solving the problem using SQL Scripts
• Worked on log analysis and monitoring servers
• Responsibly handled monthly outage with client
• Creation of biweekly report for client presentation