Career Summary 19+ years of experience (incl. 3.5 yrs. in the US) in leading digital transformations, driving customer experience and Delivering complex enterprise projects in BFSI and Healthcare domains. Highly skilled in application development, managing enterprise APIs and Data platforms. Hands-on in generating business insights using data analysis and visualization techniques. Experience in managing AI/ML, ChatGPT, and cloud computing projects Career Highlights Business development - 12+ years of experience in working directly with clients and CEOs to grow client business and offshore engagement accounts Digital Transformation – Extensive experience in working on the design and development of products from the inception phase, optimizing operations through automation, and leveraging new tools & processes Vendor Management – Good experience in managing multiple vendors across the globe for managed services, product development, production support, and for other services Product P&L - 3+ years of experience in managing P&L of digital products in BPO industry Managed portfolio of projects including project pipeline, revenue forecast, and benefit management Extensive experience in managing big teams and delivering complex enterprise projects Managed enterprise data platforms and have a good understanding of Data Storage in the cloud, data security, data pipelines, and ETL platforms