Gauri Vaish
Summary
Professional training specialist equipped with strong background in developing and delivering impactful training solutions. Known for enhancing team performance through innovative instructional techniques and fostering collaborative learning environment. Reliable and adaptable, with focus on achieving measurable results.
Overview
4
4
years of professional experience
Work History
Trainer
Policybazaar.com
10.2023 - Current
- Preparation of TNI and conduct comprehensive evaluations to maximize knowledge retention and enhance overall efficacy.
- Onboard new hires and assign them to appropriate training sessions, ensuring timely delivery to the production environment.
- Develop and deliver comprehensive training programs based on the business requirement
- Deliver NHT, Refreshers and Cross trainings sessions
Trainer
Lenskart.com
06.2022 - 09.2023
- Developed training materials to enhance employee understanding of product offerings.
- Facilitated workshops to improve team skills in customer service and sales techniques.
- Conducted assessments to evaluate trainee progress and provide constructive feedback.
- Collaborated with management to identify training needs and develop targeted programs.
Sales Associate
Lenskart.com
06.2021 - 05.2022
- Engaged customers to identify needs and recommend suitable eyewear solutions.
- Educated customers on product features, benefits, and care instructions for optimal satisfaction.
- Processed customer transactions efficiently using point-of-sale systems.
- Handled customer inquiries and resolved issues to enhance overall shopping experience.
Education
Bachelor of Commerce (Hons.) -
Teerthanker Mahaveer University
Moradabad, India05-2021
Skills
- New hire training
- Planning and coordination
- Public speaking
- Training needs analysis
- Interpersonal communication
- Online training tools
Languages
Hindi
English
Timeline
Trainer
Policybazaar.com
10.2023 - Current
Trainer
Lenskart.com
06.2022 - 09.2023
Sales Associate
Lenskart.com
06.2021 - 05.2022
Bachelor of Commerce (Hons.) -
Teerthanker Mahaveer University
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