GAURIE GROVER
Noida
Summary
Dependable Operations and Administration Professional with extensive experience in business operations, client communication, stakeholder coordination and office administration across diverse industries. Known for reliability, professionalism and ownership, with the ability to build trusted relationships, coordinate multiple priorities and ensure smooth day-to-day operations. Seeking a role in a structured organization where strong organizational, communication and coordination skills contribute to long-term success.
Overview
30
30
years of professional experience
Work History
Project Head – Operations & Client Coordination
Studio PS Homes
09.2025 - Current
- Coordinate day-to-day operations across approximately 10 active sites, ensuring timely communication, stakeholder coordination and follow-up.
- Manage relationships with 10–12 clients, providing project updates and addressing non-technical queries.
- Liaise with 3–4 site supervisors and around 15 vendors to support seamless execution.
- Administer Work Orders, DSPs, project vouchers and supervisors’ conveyance claims through the company portal.
- Handle client concerns professionally while supporting efficient day-to-day operations.
Family Business – Footwear Retail
05.2005 - Current
- Support customer communication, online order management and administration.
- Executed daily tasks with precision in a fast-paced environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Business Owner – Women's & Children's Footwear Store
07.2018 - 11.2019
- Managed retail operations, inventory, customer service and store administration.
- Oversaw purchasing, merchandising and daily business operations.
- Established operational procedures to enhance efficiency and productivity.
- Developed marketing strategies to attract new customers and increase brand awareness.
Freelance Content Writer
01.2016 - 01.2017
- Created lifestyle and wellness content for magazines and clients.
Events & Publishing Coordinator
Cambridge Book Depot
02.2000 - 11.2004
- Coordinated book fairs, publication activities and event logistics.
- Worked with publishers, authors and internal teams.
Research Assistant
Kenwood Mercantile Pvt. Ltd.
04.1997 - 04.1998
- Conducted research to inform management decisions and developed documentation to streamline project processes.
- Assisted in data collection and analysis for product development initiatives.
- Assisted in data collection and analysis for product development initiatives.
Office Assistant
First Option (India) Pvt. Ltd.
09.1996 - 04.1997
- Coordinated meetings and travel arrangements, supporting efficient office operations.
Education
Bachelor of Library Science -
Bachelor of Arts -
University of Delhi
Certificate in Book Publishing -
National Book Trust
Certificate in Export Management -
Foreign Trade Development Centre
Skills
- Project Management Software
- Project Documentation
- Microsoft Excel
- Digital Communication Tools
- Microsoft Word
Languages
- English
- Hindi
- Punjabi
Personal Information
Date of Birth: 07/17/74
Timeline
Project Head – Operations & Client Coordination
Studio PS Homes
09.2025 - Current
Business Owner – Women's & Children's Footwear Store
07.2018 - 11.2019
Freelance Content Writer
01.2016 - 01.2017
Family Business – Footwear Retail
05.2005 - Current
Events & Publishing Coordinator
Cambridge Book Depot
02.2000 - 11.2004
Research Assistant
Kenwood Mercantile Pvt. Ltd.
04.1997 - 04.1998
Office Assistant
First Option (India) Pvt. Ltd.
09.1996 - 04.1997
Bachelor of Library Science -
Bachelor of Arts -
University of Delhi
Certificate in Book Publishing -
National Book Trust
Certificate in Export Management -
Foreign Trade Development Centre