GAURI Kiran KSHIRSAGAR
Pune
Summary
Marketing and Communications professional with extensive experience in brand strategy and campaign execution. Proven ability to manage cross-functional teams and coordinate public relations efforts. Achievements include enhancing online presence and delivering campaigns that significantly increased customer engagement. Strong skills in stakeholder coordination and event management within the premium service and international aviation sectors.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Marketing and Communications Manager
Opus Pet Pvt Ltd
Pune
07.2021 - Current
- Developed and executed comprehensive brand and marketing strategies tailored to local market needs while adhering to global directives
- Managed multi-channel marketing campaigns, including seasonal promotions and new product launches
- Led the end-to-end launch of LikeMilk (milk replacer powder), overseeing all phases from ideation and market research through development, go-to-market planning, and final release
- Instrumental in achieving 15% market share post-launch through competitive positioning
- Collaborated with creative agencies to develop compelling marketing materials such as brochures, catalogs, manuals, and digital content.
- Built and maintained strong relationships with media partners and key stakeholders to increase brand reach
- Directed internal and external communications, including press releases, newsletters, and social media posts
- Planned and executed events such as product launches and community engagement programs, managing end-to-end logistics
- Tracked and analyzed campaign performance, ensuring high ROI and efficient budget allocation
Senior Cabin Crew
Qatar Airways
Doha
08.2016 - 06.2021
- Delivered personalised, world-class service to elite Business Class travelers, including VIPs, CIPs, Diplomats, and Celebrities with discretion and cultural sensitivity
- Supervised and mentored junior cabin crew, ensuring adherence to service protocols, grooming standards, and safety procedures
- Assisted inflight operations including customer experience, safety briefings, conflict resolution, and emergency readiness
- Collaborated with the flight deck and ground teams to ensure smooth and timely execution of all cabin services
- Managed inflight incidents and coordinated with crew and flight deck to minimize impact on service
Key Accounts Manager
Zomato Media Pvt Ltd
Pune
05.2015 - 08.2016
- Managed a portfolio of high-value restaurant partners, serving as the primary point of contact for marketing strategy, performance tracking, and account growth
- Developed and executed tailored marketing solutions to enhance partner visibility across Zomato's platform, including banner ads, content curation, and promotional campaigns
Senior Cabin Crew
Indigo Airlines
Pune
07.2011 - 06.2012
- Delivered professional inflight service, maintained high standards of hospitality, and managed passenger needs in a dynamic, fast-paced environment
- Conducted pre-flight briefings and coordinated with cockpit crew to ensure smooth operations and effective communication
- Assisted in training and mentoring new crew members, supporting service consistency and operational readiness
Resource Mobilizer
Concern India Foundation
Pune
01.2008 - 01.2011
- Conceptualized, promoted, and executed awareness and fundraising events to engage stakeholders and raise visibility for organizational causes
- Built and nurtured strategic partnerships with corporates, high-net-worth individuals, and institutional donors to secure sustainable funding
- Coordinated with internal program teams to align fundraising efforts with on-ground project needs and priorities
- Represented the organization at CSR forums, networking events, and community outreach programs to advocate for social impact initiatives
Education
Bachelor of Science - Chemistry
Fergusson College
Pune01.2011
Diploma - Event Management
National Institute of Event Management
Pune04-2010
Skills
- Project management
- Public relations
- Team leadership and collaboration
- Stakeholder and vendor management
- Brand strategy and positioning
- Organizational skills
Certification
Google Project Management Certificate, 05/01/25
Languages
English
Native
Native
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridRemoteSalary Range
₹1500000/yr - ₹1800000/yrTimeline
Marketing and Communications Manager
Opus Pet Pvt Ltd
07.2021 - Current
Senior Cabin Crew
Qatar Airways
08.2016 - 06.2021
Key Accounts Manager
Zomato Media Pvt Ltd
05.2015 - 08.2016
Senior Cabin Crew
Indigo Airlines
07.2011 - 06.2012
Resource Mobilizer
Concern India Foundation
01.2008 - 01.2011
Bachelor of Science - Chemistry
Fergusson College
Diploma - Event Management
National Institute of Event Management