Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gauspak Shaikh

Thane

Summary

Upbeat regional operations manager with positive approach and rational method of thinking. Excellent communication skills paired. Well-versed in recruiting employees, identifying new, lucrative business opportunities, and suggesting corrective services. Organized and strategic professional offering several-years of experience in field.

Overview

6
6
years of professional experience

Work History

Area Operations Manager

LENSKART
07.2023 - Current
  • Handling sales as well as customer service
  • Making sales Plan for the month
  • Ensured compliance with all government regulations related to area operations activities.
  • Resolved customer service issues and complaints in a timely manner.
  • Motivated staff members towards achieving goals set out by upper management.
  • Addressed problems encountered by personnel during their daily activities promptly and efficiently.
  • Monitored staff performance, ensuring adherence to company standards of quality and productivity.
  • Facilitated communication between management and employees regarding changes in policies or procedures.
  • Reviewed employee performance evaluations on a regular basis, providing feedback and guidance when necessary.

Store Manager

LENSKART
THANE
02.2020 - 06.2023

● Team management

● Handling sales as well as customer service

● Making sales Plan for the month

  • Developed strategies to maximize sales and profitability.
  • Ensured compliance with safety regulations and company policies.
  • Maintained accurate records of employee performance reviews.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.

● Make Sure the Store is Good NPS

Cluster Manager

PRATHAMESH HOME MART
10.2018 - 12.2019
  • Handling 5 stores
  • Team management
  • Handling purchase department, Architect department
  • Market team handling
  • Making sales plan for the month
  • Tracking individual sale of each sale staff
  • Making reports of daily sales of all stores
  • Dealing with dealers for orders, Look after the quality control activities
  • Have established a brand name in the market place
  • Imparting Sales training to the selected Employees, Handling sales and marketing for the company
  • Making sure products and services are supplied to customers on time
  • Trained in various leadership, sales management and financial planning module.

Senior Sales Executive

SAMSUNG
10.2015
  • Finalization of sales
  • Maintain relationship with Partner stores
  • Always learn about new things & new updates
  • Online test and online course
  • Develop business strategies to raise our customers pool, expand store traffic and optimize profitability
  • Ensure high levels of customer satisfaction through excellent service
  • Responsible for target achieving and monitoring market trends competitor's activities
  • Solve customer issues and enquiry.

Education

COMPLETED COURSE OF WEB DESIGN AND PUBLICATION ASSISTANT -

04.2021

XII -

Maharashtra State Higher Secondary School
01.2014

Xth -

Maharashtra State Secondary School
01.2012

Graduated -

Mumbai University

Skills

  • Very good understanding of situation and consequences
  • Understanding and proper planning for activities as per task requirement
  • Worked closely with an office and field teams to improvise accuracy and reduction in processing time
  • Rich understanding of structured process and periodic reports (like Daily, Weekly, Monthly, Quarterly reporting activities)
  • MS-OFFICE
  • VERSE IN EXCEL AND E-MAIL

Timeline

Area Operations Manager

LENSKART
07.2023 - Current

Store Manager

LENSKART
02.2020 - 06.2023

Cluster Manager

PRATHAMESH HOME MART
10.2018 - 12.2019

Senior Sales Executive

SAMSUNG
10.2015

COMPLETED COURSE OF WEB DESIGN AND PUBLICATION ASSISTANT -

XII -

Maharashtra State Higher Secondary School

Xth -

Maharashtra State Secondary School

Graduated -

Mumbai University
Gauspak Shaikh