Gautam
Gautam Buddha Nagar
Summary
Passionate MBA graduate with 16 years of extensive retail industry expertise and proven store management skills. Highly skilled in leadership, organization, and communication, committed to creating an inviting and effective shopping experience for all customers. Eager to bring these strengths to a dynamic team, contributing relentlessly to organizational success.
Overview
16
16
years of professional experience
Work History
Store Manager
Pantaloons
2017.11 - Current
- Meeting daily and weekly targets
- Competitors Sale tracking & keep track of Marketing strategies
- P&L
- Cost control, Space productivity
- Review store P&L with Store and Area manager to reduce costs in several areas
- SOP adherence
- Discover, Rectify, Monitor leakage areas
- Inventory audit
- Action on internal audit reports
- Review the processes & systems based on zonal guidelines
- High Sensitization towards Customer Service
- Address Customer Complaints less than 24hrs
- Plan Store End Training, identification of individual strengths and planning development initiatives
- Development of second line
- Focus on incentive earning of staff, Recruitment of FA
Assistant Store Manager
United Colors Of Benetton
2015.05 - 2017.10
- Retail operations inclusive of attractive display
- Visual merchandising and customer service and managing store
- Inventory control to meet sales requirements
- Implementing sales & marketing with Retail Operations plans
- Business strategy planning & analysis for assessment of revenue potential & opportunities
- Managing staffing, recruitment, performance review
Department Manager
Westside (A Unit of Trent Ltd)
2011.08 - 2015.05
- Business Accountability for Men's & Ladies Western Apparel
- Contributing in day to day operations of Department
- Strategizing ways to achieve targets from operational point of view
- Optimizing resource allocation and usage
Department Manager
Max Retail Division- Lifestyle International Pvt. Ltd (Landmark Group)
2010.07 - 2011.07
- Handled Apparels Ladies and Kids wear
- Effectively Handled team size of eight
- Responsible for Department sales & customer loyalty programme
- Liaison between target verses achievement in sales and promotions
- Planning and implementing marketing strategy for better business and good results
- Initiated quality training programme for all staff
- Preparing organization report on department Sales
- Feedback and timely replenishment of stock
Property Specialist
Agni Property Pvt. Ltd
2008.03 - 2010.06
Education
MBA - Finance & Marketing
Indian Institute of Planning & Management
New Delhi01.2008
B. Com -
Ram Lal Anand College, Delhi University
New Delhi01.2005
Higher Secondary School Certificate -
Kendriya Vidyalaya
Jamalpur (Bihar)05.2002
Secondary School Certificate -
Notre Dame Academy
Jamalpur (Bihar)06.2000
Skills
- Operations management
- Leadership
- Critical thinking
- Team Leadership, Coaching and Mentoring, Talent Engagement
- Store Sales & Planning
Accomplishments
- Worked as Area Visual Merchandiser for north region
- Appreciated for desired result in under garments project trial in north region
- Rewarded with Rs. 10000 as incentive for fastest Outward process in PAN india
Personal Information
- Date of Birth: 01/20/84
- Marital Status: Married
Languages
English, Hindi & Nepali
Timeline
Store Manager
Pantaloons
2017.11 - Current
Assistant Store Manager
United Colors Of Benetton
2015.05 - 2017.10
Department Manager
Westside (A Unit of Trent Ltd)
2011.08 - 2015.05
Department Manager
Max Retail Division- Lifestyle International Pvt. Ltd (Landmark Group)
2010.07 - 2011.07
Property Specialist
Agni Property Pvt. Ltd
2008.03 - 2010.06
MBA - Finance & Marketing
Indian Institute of Planning & Management
B. Com -
Ram Lal Anand College, Delhi University
Higher Secondary School Certificate -
Kendriya Vidyalaya
Secondary School Certificate -
Notre Dame Academy