GAUTAM BANJARE
BILASPUR
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
11
11
years of professional experience
Work History
Store Manager
RARE RABBIT
BILASPUR
2022.05 - Current
- Developed strategies to maximize sales and profitability.
- Resolved customer complaints in a timely manner.
- Analyzed financial data to identify areas of improvement.
- Created performance evaluation reports for store staff based on feedback from customers and observation.
- Developed and maintained store policies, procedures and operations manual.
- Analyzed sales figures to identify trends and opportunities for improvement.
- Recruited, trained, coached and mentored staff members in customer service skills.
- Conducted monthly meetings with staff to discuss operational issues or changes.
- Provided feedback on product selection, layout, displays and promotions.
- Organized store layout, fixtures and visual merchandising standards.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Provided coaching and feedback on employee performance, encouraging professional development.
- i
Store Manager
VAN HEUSEN (ADITYA BIRLA PVT LTD)
BILASPUR
2020.12 - 2022.05
- Developed strategies to maximize sales and profitability.
- Monitored employee performance and identified performance gaps for corrective action.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Awarded with Best VM standard store for 3 quarters.
Store Manager
ARROW (ARVIND LIFESTYLE PVT LTD)
BILASPUR
2019.01 - 2020.12
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Prepared monthly reports on sales figures, expenses, profits.
- Achieve Best Store Manager Award from 2 Quarters based on SOP and Sales Management.
Associate Buddy Trainer
RELIANCE RETAILS
BILASPUR
2018.08 - 2019.01
- Designed and developed training materials for new employees in the organization.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.
Inventory Manager
RELIANCE RETAILS
BILASPUR
2016.12 - 2018.08
- Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
- Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
- Performed regular cycle counts to maintain accuracy of inventory records.
- Maintained high levels of product availability by ensuring timely replenishment of stock.
- Best Inventory Manager, 2 times rewarded, entire west zone.
- Inward, Outward, RTV, PO Creation on SAP-417 with Codes.
Team Leader
RELIANCE RETAILS
BILASPUR
2014.10 - 2016.12
- Developed strategies for problem solving and conflict resolution among team members.
- Handling 25 team members, managing sales vs. Target, training, activities, and team gatherings.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
Sales Associate
RELIANCE RETAILS
BILASPUR
2014.02 - 2014.09
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science -
Mats University
Raipur2018-04
Skills
- Store operations oversight
- Customer Service Management
- Report Generation
- Retail Inventory Management
- Operations Management
- Advertising and marketing
- Team motivation
- Order Management
- Outstanding communication skills
- Inventory Control
- Relationship building and management
- SOP Adherence
- Leadership
- Analytical Thinking
Affiliations
- I like to do Gardening
- I love to Play and watch Cricket
- I Like to meet new people
- I like to learn new think and ideas
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Accomplishments
- Best Inventory Manager at Reliance Retail
- Dhrow Tara Award at Reliance Retail
- Best Store Manager at Arrow Arvind Lifestyle
- Best VM Store at Vanheusen Aditya Birla
Timeline
Store Manager
RARE RABBIT
2022.05 - Current
Store Manager
VAN HEUSEN (ADITYA BIRLA PVT LTD)
2020.12 - 2022.05
Store Manager
ARROW (ARVIND LIFESTYLE PVT LTD)
2019.01 - 2020.12
Associate Buddy Trainer
RELIANCE RETAILS
2018.08 - 2019.01
Inventory Manager
RELIANCE RETAILS
2016.12 - 2018.08
Team Leader
RELIANCE RETAILS
2014.10 - 2016.12
Sales Associate
RELIANCE RETAILS
2014.02 - 2014.09
Associate of Science -
Mats University
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