GAUTAM BHARGAVA
Gurgaon
Summary
With over 28 years of experience in Compliance, Merchandising, Sourcing, Operations, and QA, I have conducted inspections and compliance audits in India, China and Bangladesh. I have developed compliance policies and procedures to ensure regulatory adherence, trained factory staff, maintained reports, and conducted regular monitoring. My role involves continuously improving the effectiveness of compliance programs through feedback and benchmarking.
- I have collaborated with SGS and ITS to maintain quality and compliance standards per customer requirements. My experience spans multiple product lines including knits, woven fabrics, and home furnishings, accessories handling categories such as dresses, T-shirts, tops, blouses, skirts, nightwear, sportswear, jackets, towels, and duvet sets. I have negotiated with vendors to enhance supply chain efficiency, reduce costs, and improve delivery timelines.
- With a robust technical background, I can address any technical issues from fabric production to finished goods. I drive earnings and foster strong relationships internally and externally. My comprehensive understanding of apparel and home business technical aspects, along with my organizational skills and attention to detail, allows me to multi-task effectively. I approach new and unique requirements creatively and work across functional and administrative boundaries to enhance workflow efficiencies and solve problems.
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
29
29
years of professional experience
Work History
Head of Operations
LPH Apparel India Pvt Ltd (Sourcing office – US based)
Gurgaon
03.2020 - Current
- Responsibilities include strategic planning, business operations oversight, public representation, financial health management, team building, factory sourcing, and compliance for high-end customers.
- Collaborated with senior management on strategic planning initiatives.
- Created reports that tracked key performance indicators related to operations objectives.
- Developed long-term strategies for improving operational efficiency while maintaining high quality service levels.
- Coordinated with third party agencies for Compliance, Testing and Inspection audits
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Traveled to China, Bangladesh, Sri Lanka and Australia
Manager – Quality & Compliance and Sourcing
Contempo Ltd. (HK based Buying office)
Gurgaon
01.2014 - 02.2020
- Handled Tech QA, Compliance, Merchandising, inspections, and audits at Bangladesh factories, and merchandising for home categories.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- The product category: Ladies casual and high fashion garments, Men’s shirts, home textile, Silver and artificial Jewelry, Home goods, Hard Goods, Glassware
- Coordinated with third party agencies for Compliance, Testing and Inspection audits
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Traveled to HK, US, China, Bangladesh
Sr. QA
Attitudes Connect, Gurgaon, India (Buying Agency)
Gurgaon
03.2012 - 01.2014
- The product category: Ladies casual and high fashion garments (both knits and woven).
- Conducted PPM, Inspection audits
Quality Manager
Kwun Tong Apparels Ltd Factory - Part of Must Garments, HK
Dhaka
06.2010 - 03.2012
- Product category: Bottoms - mainly denims, cords and twill.
- Ensured effective implementation of corrective actions to resolve any identified issues or discrepancies in a timely manner.
- Developed SOPs outlining quality control policies and procedures.
- Reduction of DHU
- Conducted training sessions for employees on quality assurance processes, techniques and tools.
- Performed internal audits of production processes to identify areas of improvement and non-conformities.
Sr. QA/Technician & Compliance
S’Porter Retail (Laiason office - Part of M&S)
07.2006 - 05.2010
- Product Category: high fashion and casual women’s wear and accessories, kids wear for Arsenal and Liverpool Football clubs.
- Conducted Risk analysis, PPM, Inspection audits.
- Traveled to UK's M&S office and warehouse to closely understand the working
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
Quality and ComplianceTeam Leader
Macys’ Merchandising Group (India liaison office) Delhi, India
01.2003 - 07.2006
- The product category: casual garments (both knits and woven) for men/ women/kids and infants, home furnishings (towels, sheeting, rugs and mats) and hard goods.
- Compliance audits were conducted according to Macy's SOPs
Merchandiser/QA
Montrose Knitwear (Buying agency)
08.1999 - 01.2003
- The product category here was ladies’ casual garments (both knits and woven).
- Checking of Fits, PP and TOPs.
- Conducted quality inspections
Quality Controller
Modelama Exports, Delhi, India
05.1995 - 08.1999
- Performed daily quality checks of finished products to ensure adherence to customer requirements.
- Maintained records of inspection results, test data, and other related information.
- Monitored production processes and performed in-process inspections on components and materials.
Education
B.Com. Correspondence -
University of Delhi
01.1996
Fashion Designing -
JD Institute of Fashion Technology
01.1994
Skills
- Compliance
- Merchandising
- Sourcing
- Operations
- Profit and loss accountability
- Developing Compliance Policies and Procedures
- Regulatory compliance
- Training
- Monitoring
- Negotiation
- Technical problem-solving
- Relationship building
- Apparel and home business knowledge
- Detail-oriented
- Multi-tasking
- Workflow efficiency
- Problem-solving
- Supply chain improvement
- Timely shipment
- Buyer and vendor communication
- Bridge between domestic and international companies
- Quality Assurance
Training programs attended
- Social Compliance: Issues and Standards, CSCC (at Macy’s), SGS, ITS (at S’Porter)
- How to do inspections, SGS, Dhaka, 02/11
Personal Information
Date of Birth: 03/18/74
References
- Ms. Leela Kanuga, Ex-Contempo, +91 9810025676
- Mr Hitesh Chopra, Ex-Macy’s, +91 9810261744
Languages
Hindi
First Language
English
Proficient (C2)
C2
Bangla
Intermediate (B1)
B1
Timeline
Head of Operations
LPH Apparel India Pvt Ltd (Sourcing office – US based)
03.2020 - Current
Manager – Quality & Compliance and Sourcing
Contempo Ltd. (HK based Buying office)
01.2014 - 02.2020
Sr. QA
Attitudes Connect, Gurgaon, India (Buying Agency)
03.2012 - 01.2014
Quality Manager
Kwun Tong Apparels Ltd Factory - Part of Must Garments, HK
06.2010 - 03.2012
Sr. QA/Technician & Compliance
S’Porter Retail (Laiason office - Part of M&S)
07.2006 - 05.2010
Quality and ComplianceTeam Leader
Macys’ Merchandising Group (India liaison office) Delhi, India
01.2003 - 07.2006
Merchandiser/QA
Montrose Knitwear (Buying agency)
08.1999 - 01.2003
Quality Controller
Modelama Exports, Delhi, India
05.1995 - 08.1999
B.Com. Correspondence -
University of Delhi
Fashion Designing -
JD Institute of Fashion Technology
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