Gautam Bhatia
Ghaziabad
Summary
Strong customer service skills demonstrated through active listening and effective resolution of customer concerns. Proven ability to collaborate with team members to meet service quality targets, ensuring positive customer experiences. Maintains a clean and safe working environment to enhance operational efficiency.
Overview
1
1
Language
1
1
Certification
Work History
Fresher
- Actively listened to customers to fully understand requests and address concerns.
- Achieved service targets by optimising workflow processes.
- Collaborated with team members to achieve target results.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Maintained clean, safe working environments to eliminate accident risks.
- Developed team communications and information for meetings.
Education
10th passed -
Unique International Public School
Muradnagar, Ghaziabad, UP01-2019
12th passed -
Unique International Public School
Muradnagar, Ghaziabad, UP01-2021
Diploma of Digital Marketing -
softcrayons
Ghaziabad, UP01-2023
Diploma of information technology -
Government Polytechnic Ghaziabad
Ghaziabad, UP01-2021
Skills
- Customer service
- Workflow optimisation
- Operational improvement
- Service quality
- Quality assurance
- Health and safety
- Risk management
- Team collaboration
- Team communication
- Problem resolution
- Time management
- Communication skills
Languages
English
Intermediate
B1
Certification
- Social media marketing
- Fundamentals of Mobile Web Marketing
- Video Marketing
- facebook and Instagram Marketing
Hobbies and interests
- Reading Books
- Travelling
- Photography
- Editing
- Exploring to technology
- Personal development
- Learning skills
Timeline
Fresher
10th passed -
Unique International Public School
12th passed -
Unique International Public School
Diploma of information technology -
Government Polytechnic Ghaziabad
Diploma of Digital Marketing -
softcrayons