Summary
Overview
Work History
Education
Skills
Certification
Social Links - Linkedin
Timeline
Generic
GAUTAM GANESH PAI

GAUTAM GANESH PAI

Lead Associate
Bengaluru

Summary

Extensive background in IT with experience in ITGC and internal audit control, specializing in integrations, security tools, and audits including PAM, SAPM, MFA, AMT operations, IDM, SSO, SIEM, and SOX. Well-versed in cybersecurity IT risk and compliance. Lead Associate specializing in identity and access management. Previous experience as a System Engineer Grade 1 at Cerner Corporation, handling both backend (Linux) and front-end (Windows) responsibilities. Expertise in managing cloud solutions, driving development and delivery of robust cloud services, and ensuring adherence to SLAs. Proficient in preparing utilization reports using MS Excel. Dedicated to optimizing IT operations. Experienced team leader skilled in directing workgroups, developing strategies, providing training, setting goals, and obtaining team feedback. Excellent interpersonal and communication skills with a focus on communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Overview

7
7
years of professional experience
4030
4030
years of post-secondary education
10
10
Certifications
4
4
Languages

Work History

Lead Associate

Genpact India Private limited
06.2022 - Current
  • Integrates client applications using tools like CyberArk.
  • Ensures password rotation as per cybersecurity policy.
  • Carries out monthly cleanup for retired accounts.
  • Creates SP for the process of integrations.
  • Works on reporting for the matrix of the number of applications integrated, Application NPA monitoring and audit compliance.
  • SOX controls
  • ITGC and Auditing

System Engineer

Cerner Corporation
08.2021 - 05.2022
  • Verified system integrity and availability.
  • Performed ongoing performance tuning, hardware/OS upgrades, and resource optimization.
  • Implemented monitoring for applications and servers.
  • Responded to alarms in a timely manner.
  • Deployed physical and virtual servers.
  • Completed assigned incident management tasks.
  • Deployed, setup, and maintained testing environments.
  • Provided Tier III and other support per service request.

Technical Systems Management Specialist

IBM
01.2020 - 08.2021
  • Performed implementation and administration of IBM Domino Server.
  • Managed and operated Cloud solutions.
  • Analyzed assigned defects experienced by accounts.
  • Applied defect prevention methodology.
  • Reviewed solutions to ensure full root cause is identified and the solutions are scalable across accounts, pools, and geographies.
  • Coordinated cross-department communication when required to assist in resolution of an incident, problem, or change.
  • Ensured severity 1, 2, and 3 SLAs are met.
  • Managed all queues to avoid SLA breaches.

Technical Process Engineer

Infosys
07.2018 - 12.2019
  • Managed Identity/Access lifecycle.
  • Ensured compliance with user access.
  • Managed severity 1, 2, and 3 SLAs.
  • Prepared utilization reports.
  • Managed queues to avoid SLA breaches.

Education

B.Tech/B.E. -

Srinivas Institute of Technology
05.2014 - 01.2018

12th - Karnataka, English

Mahesh PU College
06-2014

10th - Karnataka, English

Canara High School
05-2012

Skills

  • Information security
  • Governance, risk, and compliance expertise
  • Access control management
  • Auditing

Certification

Certified Data Scientist

Social Links - Linkedin

linkedin.com/in/gautham-pai-142375187

Timeline

Lead Associate

Genpact India Private limited
06.2022 - Current

System Engineer

Cerner Corporation
08.2021 - 05.2022

Technical Systems Management Specialist

IBM
01.2020 - 08.2021

Technical Process Engineer

Infosys
07.2018 - 12.2019

B.Tech/B.E. -

Srinivas Institute of Technology
05.2014 - 01.2018

12th - Karnataka, English

Mahesh PU College

10th - Karnataka, English

Canara High School
GAUTAM GANESH PAILead Associate