Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Gautam Gupta

Gautam Gupta

Business Analyst

Summary

A focused professional with 9+ years of experience into Business Analytics. A problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

9
9
years of professional experience

Work History

Process Manager

American Express
07.2022 - Current
  • Streamlined process workflows by identifying inefficiencies and implementing targeted improvements.
  • Collaborated with field teams and business planners to provide customized solutions, increasing report adoption rates and data accuracy.
  • Empowered team members to take ownership of their roles by providing clear business understanding, guidance, and support.
  • Evaluated and implemented new technologies or process enhancements for continuous improvement opportunities, staying current with industry trends and advancements.
  • Enabled standardization of BAU reports among various reporting segments to provide visibly appealing and standard insights to all stakeholders and business.

Lead Assistant Manager

EXL Service
5 2021 - 07.2022
  • Build POCs on reporting enhancement and perform analysis on various data sources that could be the best fit.
  • Worked on SalesForce to snowflake integration, skipping any manual data source from BAU reportings.
  • Created an automated and optimized SAS code and inherited it with certain auto QC checks that were necessary before publishing the dashboard.
  • Developed polished visualizations to share results of data analyses.

Process Manager (Level I)

American Express
11.2018 - 04.2021
  • Developed custom dashboards for management, enabling monthly tracking of critical KPIs without manual intervention required.
  • Consulted with businesses to supply accurate product and service information.
  • Assisted in target planning, utilizing precise spend forecasts based on historical trends and projected growth rates.
  • Built relationships with customers and community to promote long term business growth.

Business Analyst

EXL Services Pvt. Ltd
01.2017 - 07.2018
  • Involved in the development of models used to optimize the selection of claims using SAS BASE, SAS/Enterprise Miner and SAS Enterprise Guide
  • Implemented model validation and developed diagnostic tables and graphs that demonstrated how model can be used to improve the efficiency of the selection process for a life insurance acquisition campaign.
  • Involved in various automation projects to bring efficiency and timely delivery.

Setup Configuration Specialist

Aon Hewitt
02.2015 - 01.2017
  • Delivering reports to clients on ad-hoc basis
  • Worked in identifying the issue causing job error and restart/reran the job
  • Performs defect analysis
  • Reporting and Documentation
  • To create detailed documentation for the existing production codes
  • Extracted data from DB2 and SQL servers Data Warehousing tables and Data marts using SQL Pass through facility or Lib name method.

Education

Bachelor of Technology - Electrical, Electronics And Communications Engineering

GSMVN Institute of Engineering And Technology
Palwal
04.2001 -

Skills

SAS Base/Advanced, Python 30, Tableau

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Personal Information

  • Father's Name: Mr. Satish Chand Gupta
  • Date of Birth: 11/03/92
  • Marital Status: Married

Timeline

Process Manager

American Express
07.2022 - Current

Process Manager (Level I)

American Express
11.2018 - 04.2021

Business Analyst

EXL Services Pvt. Ltd
01.2017 - 07.2018

Setup Configuration Specialist

Aon Hewitt
02.2015 - 01.2017

Bachelor of Technology - Electrical, Electronics And Communications Engineering

GSMVN Institute of Engineering And Technology
04.2001 -

Lead Assistant Manager

EXL Service
5 2021 - 07.2022

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