Gautam GURUNG

• Facilitate monthly expense reporting for all employees.
• Organize travel logistics, including flights, hotels, and transportation.
• Manage executive and team calendars, ensuring efficient scheduling.
• Generate purchase orders and ensured compliance with procurement policies.
• Coordinate with vendors to secure services and process payments promptly.
• Manage time efficiently in order to complete all tasks within deadlines.

Administrative Support – Clients: Haleon & GSK

• Provided high-level administrative assistance to Director-level executives, ensuring timely and accurate expense filing.
• Expertly managed complex calendars, scheduling meetings, and coordinating logistics across multiple time zones.
• Organized end-to-end travel arrangements, including flights, accommodations, and ground transportation.
• Streamlined vendor payment processes by resolving overdue invoice issues, adjusting payment terms in accordance with Master Service Agreements, and facilitating urgent payments.
• Monitored and tracked invoices through internal systems to ensure timely processing and compliance.
• Acted as a point of contact for vendors, providing training and support on internal Supplier Portals and the Tungsten invoicing network, improving vendor satisfaction and reducing processing delays.

Recruitment and HR Support

• Successfully conducted pre-screening and first-round interviews, improving the quality of candidate shortlists.
• Crafted and published compelling job descriptions for complex roles, attracting top-tier talent.
• Proactively sourced and engaged candidates using LinkedIn Recruiter, expanding the talent pipeline.
• Streamlined HR documentation by efficiently scanning, filing, and organizing employee contracts and critical records. Utilized LinkedIn Recruiter to find and establish contact with candidates. • Scanned and filed employee contracts, documentation and other records.

Vendor Payment Support

• Assisted vendors with invoice payment processes, resolving purchase order issues through direct communication and support calls.
• Processed overdue invoices, ensuring payments were aligned with agreed vendor payment terms.
• Actively worked to expedite payments and maintain positive vendor relationships.

• Review and validate claim submissions for completeness, accuracy, and eligibility.
• Process claims within defined turnaround times and quality standards.
• Communicate with clients, customers, or vendors to gather additional information or resolve claim discrepancies.
• Maintain accurate records of all claim activities in internal systems.
• Collaborate with cross-functional teams such as Finance, Customer Service, and Legal to resolve complex cases.
• Adhere to all internal policies, procedures, and regulatory guidelines.