Gautam Talreja
Mumbai
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Fraud Loss Prevention Agent
TD Bank
Ontario
09.2023 - 10.2024
- Risk management analysis
- Processing fraud claims
- Blocking and reissuing bank cards
- Coordinating with different departments
- Account management
Business Sales Consultant
OSL Direct – Bell Authorized Agent
Toronto
10.2022 - 03.2023
- Prospecting new clients
- Negotiating and closing multiple Rgu’s deals
- Experience with Salesforce
- Client relations management
- Customer Experience
- Coordinating with tech and back-end teams
- Logistics management
Assistant Store Manager
SmartStop Self Storage
Toronto
05.2021 - 09.2022
- Book keeping
- Operations and organization
- Vendor negotiation
- Maintenance organization
- Issuing termination letters
- Data entry
- Record keeping
Sales and Customer Service
Nordia - Bell Canada
Toronto
03.2020 - 04.2021
- Customer Service for Bell Canada
- Record keeping for customers
- Cross selling and upselling
- Managing customer requests
Project Coordinator
Diadies
Mumbai
07.2016 - 12.2016
- Vendor management
- Tech team coordination
- Data management
- Handling client requirements
- Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
Marketing and Brand Management
EMC
Mumbai
04.2016 - 06.2016
- End to end management for clients during sponsorship events
- Scouting new sponsors
- In-film and Out-film sponsors
Education
Post graduate - Alternate dispute resolution
Humber college
Toronto, ON10.2019
Post graduate - Logistics and supply chain management
Centennial college
Toronto, ON01.2018
Post graduate - Media & Communications
Whistling Woods International
Mumbai, Maharashtra01.2016
Bachelor of Commerce -
H.R. College, Mumbai University
Mumbai, Maharashtra01.2014
Skills
- Account Management
- Time management
- Administrative experience
- Customer Service
- Upselling
- Store Management Experience
- Logistics
- Filing
- CRM Software
- Salesforce
- Supply Chain
- Process Improvement
- Negotiation
- Property Management
- Communication skills (10 years)
- Business Consulting
Timeline
Fraud Loss Prevention Agent
TD Bank
09.2023 - 10.2024
Business Sales Consultant
OSL Direct – Bell Authorized Agent
10.2022 - 03.2023
Assistant Store Manager
SmartStop Self Storage
05.2021 - 09.2022
Sales and Customer Service
Nordia - Bell Canada
03.2020 - 04.2021
Project Coordinator
Diadies
07.2016 - 12.2016
Marketing and Brand Management
EMC
04.2016 - 06.2016
Post graduate - Alternate dispute resolution
Humber college
Post graduate - Logistics and supply chain management
Centennial college
Post graduate - Media & Communications
Whistling Woods International
Bachelor of Commerce -
H.R. College, Mumbai University
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