Dynamic customer service professional with a proven track record in leading teams and optimizing order fulfillment processes. Expertise in managing marketplace sellers, onboarding vendors, and executing product uploads while maintaining accurate inventory on Shopify. Skilled in data extraction and cleansing, ensuring seamless communication with clients and stakeholders to foster strong relationships. Committed to cross-verifying transactions to mitigate errors and prevent fraud, driving operational excellence and enhancing customer satisfaction.
Order fulfillment
Strong team building skills
Operations management
Customer relations
Project management
Performance monitoring
Management
Customer relationship management
Team Training
Inventory coordination
Logistics coordination
Time management abilities
Multitasking
Problem-solving
Team collaboration
Organizational skills
Problem-solving abilities
Team leadership
Excellent communication
Market research
Relationship building
Acknowledgment of customer needs