GAUTAMI PRASHANT BHASTE

• Handle the admin stuff for CRM (documentation, invoices, Google calendar management, mailing data, presentations, reports, agreements, etc related to admin)
• Handle the front desk and gallery while preparing for exhibitions and events
• Working with the Sr. VP on a daily basis for administrative needs
• Handle the client's database, mailings, and other related tasks
• Co-ordinate with various departments as per the requirements
• Do research into the provenance of the paintings for comparables and other related information
• Worked on Microsoft ERP package for the past 6 years (MS Dynamics Navision) and am currently working on the internal database on a daily basis to upload the data related to artworks
• Partly handled the calls on EPABX and reception duties
• Arrange and handle the travel arrangements for employees if needed (domestic or international)
• I assisted with the events (live auctions and previews)
• Traveled to cities during events to handle registration, front desk, and backend operations.
• Manage the CRM team's administrative procurement

• To make Daily Sales Report
• Look after the Samples Record
• To raise the Sales Order in SAP
• To make the Quotations
• To coordinate with Client for Payments & other quires.

• Reconciliation for all the limits accounts on the daily basis
• Handled the backend SBI Kiosk Banking while launch
• Uploading the limits against the deposits from the distributors.
• Co-ordinate with field executive for the banking purpose.
• Handle the customer and distributors queries thorough the emails.

Joined as a Back Office: Sales & Marketing (Co-Ordinator/ Admin/ Front Desk) from 12th January 2010 to 31st October 2010.

• Making the sales Report
• Handle the admin.
• Co-ordinate with area sales team.
• Handle HR formalities for the new joiner's
• Give the training to the customer on the company software (OSS Software).
• Handle the front desk and housekeeping and canteen staff.

Promoted to Back Office: Operations Department (Alliances) from 1st November 2010 to March 2011.

Operations -1

• Handle cases escalated by Level 2 - CC team to Ops as well as to SPs
• Handling the Support mails of the support@mybillseva.com
• Complaint box – authority
• Reply / Refund option rights
• Reconciliation for all SP's
• System monitoring
• Escalating Tech issues - Support Suite
• Inventory Management
• Support - 3rd party API
• Handle all SP Admin Access / Daily MIS report

Operations -2

• Handle cases escalated by Level 2 - CC team
• Handling the support mails of support@hotelsafar.com & handling the bookings of the Hotels.
• Handling the Customer queries of the Hotel Safar on calls.
• Reply / Refund option rights
• Reconciliation for all SP's
• Handle all SP Admin Access / Daily MIS report
• System monitoring
• Escalating Tech issues - Support Suite
• Processing the Commissions

• Courier details
• Filing
• Data Entry
• To do Frankie for the agreements