SPOC for PSF Channel and PAYOUT
ICICI Prudential Life Insurance
Bangalore
04.2018 - Current
Gautham C S
Sr. Associate, Operations
Bangalore
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Senior Operations Associate
ICICI Prudential Life Insurance
Bangalore
09.2016 - Current
- Submitted quote requests to suppliers to determine best rates for organization.
- Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
- Created plan to streamline onboarding and operational support for clients.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
High School Diploma -
New Christ P U College
Bangalore, India 03.2012 - 03.2013
Skills
Goals and performance
Process and performance improvement
Performance tracking and evaluations
Honesty and fortitude
Trained in performance and wage reviews
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Certified [Issuance Clearance Champ], [ICICI Pru Life] - [2021]
Timeline
- [Advanced Excel Formulas], [Skill Nation] - [2022]
05-2022
- Certified [Issuance Clearance Champ], [ICICI Pru Life] - [2021]
02-2021
- Certified [Award Of Excellence], [ICICI Pru Life] - [2019 - 2020]
01-2019
SPOC for PSF Channel and PAYOUT
ICICI Prudential Life Insurance
04.2018 - Current
Senior Operations Associate
ICICI Prudential Life Insurance
09.2016 - Current
High School Diploma -
New Christ P U College
03.2012 - 03.2013