Gautham S. Balaji

• Internal Software Tool Development.
• Automation and White Box Testing.
• Triage Meeting with Developer.
• Web Automation in Selenium.
• TestRail, JIRA and SIM.

• Kindle E-reader device software Testing
• Alexa and Other Confidential Devices.
• TestNG Annotations and Maven Dependencies
• Good Experience in various levels of Customer.
• Identifying Automation components.

CLIENT : British Telecom and EIR

• Customer Ticket resolution for Network Related Issues.
• Detecting, Logging , Categorizing internal Support.
• Managing Network asset lifecycle.
• Data Recovery plan and Router setting up.
• Designed White package voice and network installations using Cisco Routers and Voice gateways.